iCloud Growth Marketing Manager

Join the team that brings iCloud to life for millions of people every day. Were looking for a Growth Marketing Manager to lead customer acquisition engagement and retention initiatives that improve the customer experience and drive business growth.

In this role you will partner with teams across marketing product engineering analytics design business development operations legal and privacy to develop and scale programs across the customer lifecycle. You will use customer insights experimentation and performance data to identify opportunities improve existing programs and help bring new features communications and partnerships to role requires strong technical expertise cross-functional leadership analytical problem-solving and the ability to translate complex business product and platform considerations into clear plans and actions.

Lead acquisition engagement and retention strategies for iCloud across the customer and optimize growth initiatives customer journeys and communications using customer insights experimentation and performance with cross-functional teams to define requirements evaluate tradeoffs and deliver customer-facing initiatives across product surfaces marketing channels and operational business goals and customer needs into clear implementation plans priorities and decisions and drive alignment on complex product and technical the launch of new features partnerships and lifecycle programs that contribute to iCloud progress across multiple initiatives with competing priorities dependencies and implementation with international and regional marketing teams to inform market-specific strategies where needed.

510 years of experience developing growth lifecycle or customer engagement in product management technical program management consulting or similar roles requiring close partnership with technical building and optimizing customer-facing programs products or services with an understanding of underlying technical and operational analytical and problem-solving skills with experience using data to evaluate performance identify opportunities and inform managing complex initiatives with multiple stakeholders dependencies timelines and technical verbal and written communication skills with the ability to tailor information for different to independently manage complex objectives while balancing strategic thinking and hands-on execution.

Experience in subscription digital services or SaaS leading customer journeys across multiple systems channels or leading initiatives across international markets including market specific strategies.n