IBM SevOne SME

Role - IBM SevOne SME

Location - Atlanta GA (Remote)

Job type- Full Time Employment

Job description Below

Roles & Responsibilities

• Own SevOne platform configuration: polling policies threshold groups alert policies device groups discovery profiles reporting
• Configure ICMP polling with confirmation logic (consecutive failures)
• Define and maintain device-class-based threshold profiles
• Implement flap detection and alert consolidation mechanisms
• Tune interface performance thresholds (utilization errors discards packet loss)
• Manage monitoring for WAN campus and data center infrastructure
• Configure BGP adjacency alerting with hold-down timers
• Lead root cause analysis for recurring network and circuit issues
• Design and maintain SevOne operational dashboards
• Define and implement monitoring methods (SNMP traps WMI agent-based)
• Maintain device lifecycle within SevOne (onboarding/offboarding)
• Manage SevOne-PagerDuty integration (webhooks payloads severity mapping)
• Implement alert routing based on device class and criticality
• Implement alert deduplication and consolidation rules
• Strong experience in IBM SevOne administration and configuration
• Strong knowledge of network protocols (BGP SNMP ICMP)
• Experience with enterprise network monitoring (WAN DC campus)
• Experience integrating monitoring tools with PagerDuty/ServiceNow
• Strong troubleshooting and root cause analysis skills

Every great career begins with one opportunity.

Regards

Chris Thakur ( Team Lead)
Vaarida Technologies

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