HVAC Service Manager
Sparta, TN - USA
Job Summary
HVAC Service Manager (Residential)
Join R. Poustand elevate your career as an HVAC Service Manager with a company that values strong leadership technical excellence and outstanding customer this role youll lead a skilled team drive operational performance and play a key part in delivering highquality service to our customers. We offer a collaborative growthoriented environment where your leadership and expertise make a direct impact on team success and business results. If youre ready to take ownership build and mentor a highperforming team and advance your career with an organization committed to longterm development we encourage you to apply!
What Youll Do
- Lead manage and mentor a team of HVAC Technicians
- Foster a culture of safety quality accountability and continuous improvement
- Drive division performance through goal setting reporting and team development
- Collaborate with sales and marketing teams to increase service maintenance and replacement opportunities
- Partner with operations dispatch and customer service teams to optimize scheduling and communication
- Improve efficiency through route optimization workflow improvements and technician performance tracking
- Serve as the subjectmatter expert for residential HVAC systems installations and service
- Stay current with HVAC codes regulations (EPA local/state) and emerging technologies
- Ensure toptier service quality system performance and customer satisfaction
- Resolve escalated customer concerns with professionalism and technical expertise
What Youll Bring
- Minimum of 3 years of management experience in residential HVAC
- Strong knowledge of heating cooling and ventilation systems (installation maintenance diagnostics)
- Ability to inspire coach and develop technicians at all skill levels
- Commitment to delivering exceptional homeowner experiences
- Proven track record of meeting or exceeding revenue efficiency and quality goals
- Detailoriented with strong organizational and multitasking abilities
- Effective presentation and training skills; comfortable leading team meetings
- Confident decisive communicator in a fastpaced goaldriven environment
- Familiarity with service management software and dispatch systems
- Proficiency with computers and Microsoft Office (Excel Word PowerPoint)
What We Offer:
- Medical Dental and Vision Insurance:Affordable comprehensive coverage
- 401(K) with Company Match:Plan for your future with confidence
- Company-Paid Long-Term Disability & Life Insurance:Security and peace of mind
- Voluntary Short-Term Disability & Life Insurance:Additional protection tailored to your needs
- Paid Time Off:Vacation holidays and sick time to support work-life balance
Compensation & Details:
- Pay: $100000 $125000 annually (plus performancebased bonuses)
- Job Type: FullTime
Join our team at R. Poustand become part of a company that values both its customers and employees. Apply today to start your career with a leading home services provider and be part of the Apex Service Partners network!
R. PoustMay conduct a preemployment background check and drug test subject to applicable law.
R. Poustis an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Required Experience:
Manager
About Company
Trusted by Sparta homeowners, R. Poust Inc delivers top-rated HVAC, Plumbing, Drains and Electrical repairs & services. Quick response, schedule today.