Enter a job title or keyword

HVAC Customer Care Representative


Job Location:

Augusta, ME - USA

Hourly Salary: $ 16 - 18
Posted: 15 May 2026 (30+ days ago)
Application Deadline: 12 August 2026
Vacancies: 1 Vacancy
The job posting is outdated and position may be filled

Job Summary

Responsive recruiter
WHO WE ARE
Busbys is a place where you will be appreciated by your team and customers where your work has a direct effect on your personal success and the success of the company.

WHY CHOOSE BUSBYS
  • $16 $18/hour (based on experience)
  • Total Comp: $31K$40K with spiffs bonuses and incentives
  • Medical insurance (company pays 60% for individuals families and spouse/domestic partnerships)
  • Optional vision dental and supplemental insurance
  • Employee relief fund
  • Life Insurance
  • Retirement 401K
  • Immediate accrual of PTO (Accrues from Day One 48 hours per year for 05 years of service 96 hours per year after 5 years)
  • 8 paid holidays per year
  • Sick Pay: 40 hours annuallyget paid to take care of yourself or a loved one
  • Bereavement Leave: Worry-free time off when you need it most
  • Opportunities for advancement
  • Dave Ramseys SmartDollar financial wellness program
  • Continuing education
  • Incentive contests
  • Active in community
  • Dream team (office) dedicated to your success
  • Complimentary Sams Club membership
  • Free Comfort Club maintenance membership
  • 50% off gym membership reimbursement (up to $25/mo)
  • Employee events appreciation days and more
JOB DUTIES
Youll answer inbound calls and place outbound calls to convert existing & prospective customers into confirmed service maintenance and sales appointments. Our call center is open Monday-Saturday. Our agents work a combination of a Monday through Friday 8AM-5PM or 10AM-7PM schedule that includes rotation of Saturday (8AM-5PM) and evening (5PM-7PM) coverage.

VIDEO LEARN MORE
Learn what its like to work at Busbys Compensation: $16.00 - $18.00 per hour



There are many exciting options for a career in HVAC waiting to be explored.

At Busbys we do a lot more than just work together. This a place where you will be appreciated by your team and customers where your work has a direct effect on your personal success and the success of the company. We are known for our caring work culture next level customer service excellent benefits and commitment to training & education. People often come to us looking for a job. They stay with us because they find a fulfilling career room to grow and opportunities to excel. Youll build life-long friendships at Busbys.

WHAT WE OFFER

  • Family-oriented safe and modern work environment
    Our top performers are among the highest paid in Augusta
    Company-wide bonus plan based on achieving annual revenue goals
    Medical insurance (company pays 60% for individuals families and spouse/domestic partnerships)
  • Optional supplemental insurance programs
    Retirement 401K
  • Immediate accrual of PTO (Accrues from Day One 48 hours per year for 05 years of service 96 hours per year after 5 years)
  • 8 paid holidays per year
  • Sick Pay: 40 hours annuallyget paid to take care of yourself or a loved one
  • Bereavement Leave: Worry-free time off when you need it most
  • Opportunities for advancement
  • Dave Ramseys SmartDollar financial wellness program
  • Optional vision dental and supplemental insurance
  • Employee relief fund
  • Life Insurance
  • Incentive contests
  • Active in community
  • Dream team (office) dedicated to your success
  • Complimentary Sams Club membership
  • ½ Off your monthly gym membership up to $25
  • Free Comfort Club maintenance membership
  • Christmas Club savings Account
  • Complimentary Sams Club membership
  • Industry-leading company-paid training
  • Industry certifications
  • Free Comfort Club (maintenance) membership
    Tremendous opportunities for advancement
  • Employee events appreciation days and more

Weve been at this since 1945. Check out the thousands of Google 5-star reviews and see our commitment to excellence for yourself ( If you want to be part of something bigger than just a job explore our job opportunities below to find exactly what youre looking for.



Required Experience:

Unclear Seniority


About Company

Company Logo

ACCA (Air Conditioning Contractors of America) is the association of HVAC (heating, ventilation, air conditioning, building performance) contractors.

View Profile View Profile