HVAC Certified Maintenance Technician

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Learn more about Thrive here: property information will be discussed during the interview.

Pay Range:$35-$36 per hour DOE

Schedule:Full-time;Afterhours and on-call work may be required as needed

Thrives purpose is to be the most trusted partner in property management by delivering outstanding results for clients inspiring associate engagement and elevating living experiences for residents. By cultivating award-winning workplaces we foster an environment of connection compassion and fun that our personnel extend to everyday life at their communities. Happy inspired associates lead to happy supported residents. We are dedicated to our boutique at-scale approach to property management and building communities that flourish which stems from hiring strong associates to grow with Team Thrive!

Our Values are simple:Do the Right Thing Do Work to be Proud of and Be a Great Place to Work.

Voted one of Washington and Portlands best workplaces for several consecutive yearsThrive builds on its culture by offering the following benefits:

• 34 Paid Days off Per Year (PTO Paid Holidays Paid Personal Day Paid Day of Service Paid Birthday); Increased PTO with tenure
• Employer matched 401k retirement plan
• Renewal Commission eligible
• $0 premium medical dental and vision insurance options effective 1st of the month following your start date
• Fully covered Long-term disability insurance for associates
• Fully covered life insurance policy for associates with supplemental life insurance options
• 24/7 Everyday Assistance Program (EAP)
• Voluntary Critical Illness AccidentHospitalIndemnityand Short-term Disability insurance
• PetInsurance discounts
• Parking & Transit Commuter Benefits
• Annual professional development reimbursement
• Training opportunities and career progression/growth plans
• Company-wide parties and events

Job Responsibilities:

• Diagnose repair and maintain heating and cooling systems.
• Manage and resolve resident work orders promptly and professionally
• Perform preventive maintenance including filter changes coil cleaning refrigerant checks and seasonal startups and shutdowns.
• Complete make-ready HVAC work on vacant units plus additional make-ready repairs.
• Recommend repair-vs-replace decisions assist with sourcing parts and equipment and coordinate with outside contractors on larger projects as requested.
• Maintain accurate records of service calls parts used and refrigerant handling in Yardi.
• Rotate an on-call schedule for after-hours emergencies.
• Perform maintenance tasks such as unit turns and work orders both HVAC related and general.
• Partner with leasing staff and managers to ensure seamless communication and organization.
• Participate in safety meetings and abide by all OSHA and SDS safety requirements.
• Diagnose and perform minor or routine maintenance and repairs within homes and throughout the property.
• Maintain grounds and professional appearance of the property as needed.
• Strive to exceed residents expectations for excellent customer service.
• Perform all additional duties assigned by Direct Manager Maintenance Supervisor Community Manager or Regional team member.

Desired Qualifications:

• 2 years of hands-on HVAC experience ideally in residential or multifamily settings.
• General maintenance skills (plumbing appliance repair/replacement preventative maintenance etc.).
• EPA Section 608 Certification(Type I minimum).
• Oregon Electrical License.
• Solid troubleshooting skills with electrical controls refrigeration cycles and gas heating systems.
• Reliable transportation.
• Ability to provide your own basic hand tools.
• A respectful customer-service mindset.
• Experience with Yardi or other service management system/software is a plus.
• Must have basic computer skills with the ability to input data and notes in English into software programs.
• Certified Apartment Maintenance Technician (CAMT) and Certified Pool Operator (CPO) is a plus

Desired Competencies:

• Detail oriented with the ability to provide accurate and timely service.
• Must be able to work in a fast-paced and customer service oriented environment.
• Ability to de-escalate conflict and remain calm and courteous at all times.
• Respects and understands diverse cultural and socio-economic backgrounds.
• Communicates effectively builds trust and addresses community challenges with cultural awareness and equity.
• Specific and thorough in communication with residents vendors subordinates home office departments ownership and leadership.
• Performs duties under pressure and meets multiple and competing deadlines.
• Works as part of a team delegates effectively as well as works independently.
• Takes instructions and feedback from supervisors in a productive manner and is able to follow direction learn and grow with a positive outlook.
• Exercises strong problem-solving skills.
• Interacts with co-workers supervisors guests and the public in a professional and pleasant manner.
• Strong time management organizational and prioritization skills.
• Ability to read write speak and comprehend English using correct grammar and punctuation.
• Ability to respond to after hours emergencies as needed
• Can operate vehicle on premise and has valid drivers license and automobile insurance coverage.

Physical Requirements

• 100% in-person position. Must be available to be physically present at sites being supported.
• Stand walk crawl bend stoop or sit alternatively depending on the specific needs of the day.
• Estimated 66% - 100% of time is spent on feet.
• Prolonged periods of sitting at a desk and working on a computer and/or speaking on a phone and radio.
• Ability to physically walk the property and units which may include climbing stairs and navigating uneven surfaces or construction zones.
• Ability to be physically present onsite at the property during normal business hours to greet guests handle property operations provide tours etc.
• Ability to lift/move/push/pull up to 150 lbs. on occasion with a frequent need to lift/push/pull 25 lbs. - 75lbs.
• Works both indoors (majority of the time) and outdoors in all weather conditions.

Equal Employment Opportunity

Diversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed respected and appreciated for their unique contributions. From our hiring practices performance reviews raise decisions and opportunities for promotions Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit and are not discriminated against because of race color religion national origin age sex veteran status pregnancy childbirth pregnancy-related conditions disability gender gender identity sexual orientation or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.

Background Check & Drug Screen Policy

Thrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted in compliance with applicable federal state and local laws. Candidates will be asked to authorize these screenings and results will be reviewed on an individual basis by a designated HR representative. For questions on the screening process please contact

The 4-panel drug screen tests for the following:

• Amphetamines including Methamphetamine
• Cocaine Metabolites
• Opiates including Codeine and Morphine
• Phencyclidine (PCP)

Thrive Communities reserves the right to modify this policy at any time without notice.

Required Experience:

IC