Human Resources Operations Specialist

WARE is one of the nations largest and most expansive boiler rental service education and training companies. A family-owned business founded in 1952 WARE has experienced continual growth for over 70 years. The company culture strongly rooted in service growth and generosity sets it apart with these core values serving as the foundation of the companys success.

Were seeking a Human Resources Operations Specialist to support the day-to-day people operations of our rapidly growing multi-state workforce. This role coordinates core HR processes maintains accurate employee information and documentation and provides responsive exceptional service to employees.

As a trusted resource and champion of the WARE culture the Human Resources Operations Specialist helps ensure our people processes are efficient consistent scalable and compliant while creating an employee experience that reflects our core values and supports WAREs continued growth.

Responsibilities:

HR Operations & Employee Support

• Execute day-to-day HR processes and administrative activities ensuring employee needs are addressed promptly and processes are accurate consistent well-documented and aligned with WARE policies and practices
• Coordinate employment eligibility including background checks drug screens and other pre-employment requirements
• Reconcile HR and benefits invoices collaborating with vendors and Accounts Payable to resolve discrepancies and ensure timely payment
• Develop update and maintain HR forms procedures checklists and process documentation
• Serve as primary HRIS administration contact including employee data maintenance workflow updates reporting and troubleshooting to ensure accurate and reliable HR information
• Provide backup support for payroll prevailing wage and benefits administration

Compliance & Risk Administration

• Ensure compliance with federal state and local employment requirements and company policies
• Communicate and post required employment posters notices and workplace postings
• Maintain required HR documentation and records to support audits and compliance requirements
• Track regulatory changes and support implementation of updated policies and procedures when regulations change
• Assist with responding to employment-related requests audits and reporting requirements
  

HR Reporting & Workforce Data

• Prepare monthly quarterly and yearly HR reports required by HR and other departments
• Assist with EEO OSHA prevailing wage and other required employment reporting and recordkeeping
• Track key workforce information including headcount turnover hiring activity training completion and other key HR metrics

Performance Reviews

• Coordinate and assist managers with the performance review cycle including goal setting communications timelines and completion tracking
• Support managers with performance management tools and resources for meaningful performance conversations and development planning
• Assist with performance documentation as appropriate
• Help ensure performance processes reflect WAREs values and Daily 7 behaviors

Onboarding Learning & Development

• Support onboarding compliance leadership and job-specific training programs
• Administer assessments and LMS assignments and assist employees and managers with training related questions
• Coordinate employee training assignments and maintain accurate training records
• Track required training and follow up on outstanding requirements
• Support the development and maintenance of training materials resources and communications

Intranet Employee Engagement & Surveys

• Upload and maintain WAREs intranet content including employee resources policies announcements events and general information
• Partner with HR and other departments to keep intranet content accurate relevant organized and up to date
• Prepare and administer employee engagement and other surveys including distribution participation tracking and reporting
• Ensure HR communications are timely clear professional and consistent with WAREs culture

Other duties as assigned.

• 24 years of experience in human resources HR operations or a related role
• Bachelors degree in Human Resources Business or a related field preferred; equivalent experience considered
• Working knowledge of HR practices employment processes and compliance requirements
• Experience with HRIS payroll benefits LMS and other HR technology
• Strong organization attention to detail follow-through and ability to manage multiple priorities
• Excellent communication customer service problem-solving and relationship-building skills
• Demonstrated discretion sound judgment and commitment to confidentiality
• Ability to work independently while collaborating effectively with employees managers vendors and cross-functional teams