Human Resources Generalist

This is a high-execution AI-first role focused on delivering core HR services with speed accuracy and scale. Youll own a defined set of transactional and case-based HR work for your client groups leverage AI-enabled workflows to handle volume efficiently and contribute to the continuous improvement of how our team operates.

You will be the operational expert who ensures employees and managers in your orgs get fast high-quality HR support.

Core Service Delivery

• IC Performance Management cases end-to-end including coaching managers through documentation and process requirements
• Terminations & offboarding for Senior Manager and below within your client groups
• HR Help Desk cases: triaging routing and resolving employee and manager queries
• Internal mobility transactions and coordination
• Exit interviews: scheduling conducting and surfacing themes
• HR Inbox management for your assigned orgs

AI-Enabled Execution

• Operate AI-assisted workflows as the default for case intake documentation and communications
• Identify opportunities to reduce manual effort through automation and prompt-based tools
• Contribute to shared templates prompts and workflows the team can reuse across orgs

• 35 years of experience in an HR Generalist role with direct ownership of performance management employee relations or HR case work
• Demonstrated comfort using AI tools (e.g. ChatGPT Claude or similar) in your day-to-day work
• Experience managing high-volume process-driven HR work without sacrificing quality or compliance
• Strong written communication: you draft clear professional documentation with minimal review
• Applied knowledge of federal state and local employment law with the ability to flag and escalate legal risk appropriately
• Familiarity with HRIS platforms ticketing systems and HR tech tools
• Process-oriented mindset: you look for ways to systematize and improve repetitive work
• Ability to flex across orgs and manage multiple cases simultaneously in a fast-paced environment

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race religion color national origin ancestry physical disability mental disability medical condition genetic information marital status sex gender gender identity gender expression age sexual orientation veteran or military status or any other legally protected characteristics Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation please email

Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office) Rippling considers working in the office at least three days a week under current policy to be an essential function of the employees role.

This role will receive a competitive salary benefits equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here.

A variety of factors are considered when determining someones compensationincluding a candidates professional background experience and location. Final offer amounts may vary from the amounts listed below.

The pay range for this role is:

Tier 1: $96000 - $125000

Tier 2: $86400 - $112500

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