Human Resources Generalist

Everspring is a leading provider of AI-enabled education solutions. Our advanced technology proven marketing approach research-based instructional design services and advanced AI-enabled services deliver outstanding outcomes for our university partners powering success across higher education in the United States.

As a Human Resources Generalist at Everspring your primary focus will be the accurate timely administration of payroll and employee benefits. Your second core responsibility will be managing day-to-day HR operations including Paylocity the shared HR inbox employee lifecycle administration records and process improvement. You will also provide first-line employee relations support and coordinate performance and development processes. Success in this position requires strong attention to detail responsive employee service sound judgment and consistent follow-through.

The Human Resources Generalist supports the Executive Director of Human Resources by owning payroll and benefits administration managing core HR operations and providing responsive support to employees and managers.

This role reports to the Executive Director of Human Resources and is located in Chicago offering a hybrid work environment with a minimum of three days required in the office each week.

Responsibilities

Payroll and Benefits Administration

• Own semi-monthly payroll processing including employee-file updates bonus and incentive pay exceptions hourly employee validations and benefit changes.
• Lead the day-to-day administration of employee benefits including enrollment leaves of absence status changes employee inquiries and issue resolution.
• Serve as the primary employee contact for payroll benefits compensation and leave questions providing accurate and timely responses and follow-through.
• Reconcile payroll and benefit records audit employee information for accuracy and resolve discrepancies promptly.
• Liaise with benefit providers to process changes resolve exceptions maintain consistent records and support the annual benefit-renewal process.

HR Operations HRIS Employee Lifecycle and Compliance

• Act as Eversprings in-house Paylocity expert maintain accurate employee data partner with the Paylocity support team and improve system workflows to meet business needs.
• Own and facilitate the shared HR inbox by triaging requests coordinating responses and follow-up tracking matters to resolution and escalating sensitive complex or high-risk issues to the Executive Director of Human Resources as needed.
• Manage employee lifecycle administration including onboarding orientation offboarding promotions transfers leaves of absence and related HRIS updates.
• Support talent-acquisition processes and coordinate the administrative steps required for a smooth candidate and new-hire experience.
• Maintain and communicate the employee handbook employee directory organizational chart policies and related HR resources.
• Maintain accurate and confidential employee records apply HR policies consistently support compliance with employment laws and recommend practical improvements to HR processes.

Employee Relations Performance and Development

• Provide first-line employee-relations support by gathering information documenting concerns recommending next steps and escalating complex sensitive or high-risk matters to the Executive Director of Human Resources.
• Guide managers on routine employee-relations and performance matters including feedback expectations documentation and consistent application of company policies.
• Coordinate the performance management cycle including goal setting performance reviews follow-up actions improvement plans and development planning.
• Identify development needs track participation and completion and bring forward practical learning and employee-development recommendations.
• Support employee engagement through company-wide meetings events activities and other initiatives that strengthen the employee experience.

Requirements

• Bachelors degree in Human Resources Business Administration or a related field.
• Two to three years of progressive HR experience in an organization with 100 or more employees.
• Demonstrated experience administering payroll and employee benefits including payroll validation employee changes benefits enrollment and issue resolution.
• Prior experience with Paylocity is required including maintaining accurate employee data and resolving system or vendor issues.
• Experience managing core HR operations employee lifecycle processes records and shared-service requests with accuracy responsiveness and consistent follow-through.
• Experience supporting employee relations and performance management with discretion sound judgment empathy and consistent follow-through.
• Working knowledge of federal and state employment laws and the ability to interpret and apply HR policies consistently.
• Strong communication interpersonal problem-solving organizational and prioritization skills with high standards of confidentiality and ethics.

About Everspring

Everspring is a leading provider of education technology and service solutions. Our advanced technology proven marketing approach research-based instructional design services and robust faculty support deliver outstanding outcomes for our university partners powering their success online. Everspring offers a range of full-service turnkey solutions as well as standalone single service offerings and innovative self-service products that enable universities to establish and maintain themselves as leaders in the digital delivery of education.

Based in Chicago Everspring serves a growing number of colleges and universities. Built In Chicago has named us one of the Best Places to Work inand 2025. We were also certified as a Great Place To Work inand 2025.

Compensation offered at Everspring will be determined by factors such as location level job-related knowledge skills and experience.

Position Location: Illinois

The base salary hiring range for this position is: $65000 -$85000

This role is eligible for incentive compensation or equity. We offer benefits that include hybrid work arrangement paid parental leave medical dental and vision insurance FSA HSA employer-paid short-term and optional long-term disability 401k with an employer match vested immediately a generous PTO plan that accrues with tenure professional development tuition reimbursement program discounted onsite gym optional pet insurance and more!

EEO Note:

Everspring is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws. This policy applies to all employment practices within our organization including hiring recruiting promotion termination layoff recall leave of absence compensation benefits training and apprenticeship. Everspring makes hiring decisions based solely on qualifications merit and business needs at the time.