Human Resources Administration Manager
Job Location:
Milwaukee, WI - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
The City of Milwaukee is proud to employ a workforcededicated to delivering exceptional service to its residents. If you arepassionate about being part of an inclusive team of public servants pleaseconsider the following opportunity.
Owned by the City of Milwaukee and under the policy directionof the mayor and the Common Council the Milwaukee Water Works (MWW) is anational leader in providing high-quality healthy drinking water. The MWWadheres to regulations of the Environmental Protection Agency (EPA) and theWisconsin Department of Natural Resources (DNR) for facilities operations andwater quality. The Public Service Commission of Wisconsin (PSC) sets waterrates and service charges and monitors the MWWs accounting. The MWWpurifiesLake Michigan water to provide fresh drinking water to 866993people in 16 communities in Milwaukee Ozaukee and Waukesha Counties.
Please visit thislinkfor more informationabout the MWW.
The Human Resources Administration Manager leads the MWWshuman resources (HR) functions including talent management compensation andbenefits training and development payroll compliance and workersafety.
Recruitment Hiring and Onboarding
- Maintain a current list of vacancies approve requests to fill vacant positions and attend City of Milwaukee Finance & Personnel committee meetings for the vacancy agenda.
- Coordinate MWW attendance at job fairs and attend various events.
- Ensure regular review revision and dissemination of all MWW job descriptions to respective staff; assist managers and supervisors with drafting new job descriptions.
- Review job announcement bulletins (JABs) drafted by the Citys Department of Employee Relations (DER) for original (external) and Citywide transfer/promotional (T/P) recruitments; draft JABs for internal T/P opportunities.
- Collaborate with DER to ensure equitable access to MWW job opportunities and assist with targeted recruitment promotion to broad and diverse audiences.
- Maintain a catalog of standard interview questions by position; perform regular review of the questions to ensure they remain relevant and appropriate for the position.
- Manage the background check processes for selected candidates; review background check results.
- Review and maintain MWWs new employee orientation materials and assist hiring managers with the onboarding process.
Workforce Development
- Oversee MWWs training management processes to ensure appropriate training is assigned and completed in all sections of the Utility; identify additional training and learning opportunities for various positions.
- Participate in various Department of Public Works (DPW) workshop presentations to employees to provide training and skill-building.
Personnel Management
- Manage MWWs Visual Organizational Inventory (VOI) of positions.
- Develop review and maintain MWW policies work rules and standard operating procedures (SOPs) related to HR and employee relations.
- Assist managers with various personnel actions such as promotions and temporary provisional and emergency appointments and manage the administrative processes associated with these actions.
- Assist managers in addressing performance issues using coaching performance improvement plan (PIP) formal notifications and disciplinary actions.
- Respond to disciplinary grievances and appeals.
- Gather data and compile statistics related to various personnel activities such as employee retention attrition salaries etc.; provide data to various professional organizations to satisfy departmental requirements.
- Attend City Service Commission (CSC) meetings for various personnel-related matters.
Classification Compensation and Benefits
- Gather information collaborate with managers and submit requests for classification reclassification reallocation market studies salary incentives special salary rates and other actions.
- Provide information to managers supervisors and employees regarding position classification salary and other City benefits.
- Manage MWWs Sick Leave Control processes by reviewing sick leave use placing employees with excessive sick leave use in the program and monitoring compliance with additional requirements for further sick leave occurrences.
- Respond to requests for information related to Unemployment Insurance (UI) claims.
HR Compliance
- Manage the preparation and maintenance of employee records.
- Stay current with federal laws and state statutes regarding employment including their current interpretation and application.
- Develop review and disseminate MWW personnel and employment-related policies and procedures.
- Serve as MWWs Compliance Officer regarding Equal Employment Opportunity (EEO) Americans with Disabilities Act (ADA) and other legal personnel matters and laws.
Payroll Management
- Manage the workflow of the MWW payroll team and oversee staff work assignments.
- Monitor the timely completion of timecard entries at the close of each pay period; provide managerial assistance and support to the MWW payroll team.
- Approve payroll adjustments entered by the MWW payroll team.
- Ensure personnel actions are entered into the Human Capital Management (HCM) system in a timely and accurate manner.
- Interview onboard and train staff in the duties of their position.
- Conduct and approve performance appraisals and evaluations.
- Model strong customer service skills; counsel staff on providing high-quality service best practices and professional development.
Workplace Safety
- Work with the DPW Safety Section to manage safety-related training follow up on workplace injuries and injury claims and transitional duty assignments for employees with temporary work restrictions.
- Manage and conduct all aspects of personnel investigations stemming from allegations of discrimination or harassment.
- Prepare or oversee the preparation of formal complaint responses working with other City agencies including the City Attorneys Office.
- Administer MWWs Occupational Safety and Health Administration (OSHA) compliance and workers compensation program.
We welcome qualified individuals with disabilities who areinterested in employment and will make reasonable accommodations during thehiring process in accordance with the Americans with Disabilities Act (ADA) of1990 as amended by the Americans with Disabilities Act Amendments Act (ADAAA)of 2008.
- Ability to work flexible hours including some evenings and weekends.
- Bachelors degree in human resources administration business administration social or behavioral science or a closely related field.
- Five years of professional-level experience in human resources management including applying laws related to selection compensation equal employment opportunity and various types of leave.
- Valid drivers license at the time of appointment and throughout employment.
Equivalent combinations of education and experience may beconsidered.
NOTICE:Please do not attach your academic transcriptsto your employment application. The hiring department will verify candidateseducation as part of the background screening process prior to extending anyjob offers.
- Knowledge of the City of Milwaukees civil service administration employee regulations and ordinances.
- Knowledge of human resources best practices in the government sector.
Technical
- Knowledge of HR practices including recruitment hiring onboarding classification payroll succession planning and performance improvement.
- Knowledge of federal and state employment labor laws and the ability to interpret and effectively apply them.
- Ability to learn and effectively perform accurate data entry in the HCM system.
- Proficient skill with standard computer applications such as Microsoft Word Excel Outlook and PowerPoint to include the import and export of information and performing queries.
- Customer service skills to assist staff and other stakeholders with inquiries and problems.
- Analytical skills to gather research and review information to determine trends and offer solutions.
- Ability to read interpret and write reports and make accurate calculations.
- Commitment to professional development and staying abreast of best practices in HR management.
Leadership and Management
- Ability to execute managerial duties including interviewing onboarding training evaluating motivating and developing staff.
- Ability to handle staffing and performance issues including implementing PIPs and discipline.
- Ability to have difficult conversations while conducting personnel investigations.
- Ability to perform well under pressure and handle sensitive or complex inquiries and complaints.
- Ability to effectively and positively represent MWW before committees and the public.
- Ability to develop and maintain divisional standard operating procedures.
Communication and Interpersonal
- Ability to effectively interact with diverse staff and the public labor unions educational and community organizations municipal agencies and officials.
- Verbal communication skills to share and present information to others with different perspectives and levels of understanding.
- Written communication skills to prepare clear and concise business correspondence and reports.
- Knowledge of the English language including grammatical and punctuation conventions.
- Ability to take a positive professional approach to work and with others.
- Ability to foster an environment of inclusion wherein all employees are valued treated respectfully and feel safe to express themselves.
- Ability to build effective working relationships with managers fellow staff and city contacts.
- Ability to work cooperatively and fairly with people whose backgrounds may differ from ones own.
Critical Thinking and Professionalism
- Ability to respond calmly and effectively to sensitive or complex inquiries and complaints.
- Ability to exercise sound judgment discretion and tact in handling confidential personnel matters.
- Honesty integrity and the ability to maintain complete confidentiality.
- Ability to meet competing challenging and ever-changing priorities.
- Ability to work within tight time constraints.
- Ability to identify areas of improvement and develop strategic plans to address them.
- Ability to establish systematic methods of accomplishing goals.
- Ability to seek and utilize resources and assess alternative courses of action to make decisions.
- Ability to make independent decisions when needed based on experience knowledge and training.
- Organizational skills to manage time effectively and prioritize multiple projects and tasks.
- Attention to detail and the ability to perform work with a high degree of accuracy.
- High degree of initiative and dedication to process improvement.
- Ability to work independently and function as part of a team.
- Ability to serve as an effective steward of City resources.
The current salary range (Pay Range 1LX) is$116493-$139868annuallyand the current resident incentive salary range for City of Milwaukee residentsis$121153-$145463annually.Appointment above the minimum ispossible based upon the level of experience and other qualifications and issubject to approval.
BENEFITS
The City of Milwaukee provides a comprehensive benefitprogram which includes:
- Wisconsin Retirement System (WRS) Defined Benefit Pension Plan
- 457 Deferred Compensation Plan
- Health and Dental Insurance
- Paid Parental Leave
- Comprehensive Wellness Program
- Onsite Clinic Services
- Onsite Employee Assistance Program
- Alternative Work Schedules
- Long-Term Disability Insurance
- Group Life Insurance
- Tuition Benefits
- Paid Vacation
- 12 Paid Holidays
- Paid Sick Leave and other paid leaves
- Flexible Spending Arrangement
- Commuter Value Pass
For full details of the benefits offered by the Cityof Milwaukee please visit Process THE SELECTION PROCESSwill be job-related and willconsist of one or more of the following: an evaluation of educationexperience and/or responses to supplemental questions; a written orperformance test; a structured interview; or other assessment methods. TheDepartment of Employee Relations reserves the right to call only the mostqualified candidates to structured interviews and performance interviews may include written exercises. Selection processcomponent weights will be determined by further analysis of the job. INITIAL FILING DATE-The selection process willbe held as soon as practical after the deadline listed above. Receipt ofapplications may be discontinued at any time after this date without priornotice. However recruitment may continue until the Citys needs have been applicants will be notified of the date time and place of theselection process components. Unless otherwise required by law the City ofMilwaukee will not provide alternative dates or times for the selection applicant is responsible for attending all phases of the job selectionprocess at the time and place designated by the City of Milwaukee. EEO Code 208 The City of Milwaukee values and encourages diversity and isan equal opportunity employer.
Required Experience:
Manager
