HR Specialist, Research, Strategy & Solutions, Employee Experience & Outcomes (EXO)

Amazons Employee Experience & Outcomes (EXO) organization exists to earn drive deliver and protect the trust between Amazon and its 1.5M workforce. Within EXO the Research Strategy & Solutions Team is EXOs center of excellence for employee relations research intelligence proactive strategies/consulting and solutions. We are seeking a HR Specialist to join our team as an individual contributor reporting to the Research Strategy and Solutions Leader.

The successful candidate will have a demonstrated ability to: (i) assess data workplaces behaviors external trends and relationships to identify risks and gaps in the work environment; (ii) develop and execute sustainable scalable initiatives mechanisms and programs that affect long-lasting changes at all levels; (iii) influence leaders to gain alignment support and change; and (iv) work cross-functionally and globally to design and execute effective large-scale proactive strategies.

The HR Specialist will possess significant employee and labor relations expertise excellent judgment and highly developed analytical research and communication skills. The role emphasizes data-driven research strategies and forward-looking trend analysis rather than reactive ER issues and/or investigations management.


Key job responsibilities
Research & Trend Intelligence
Design and maintain ongoing workforce research and trend-monitoring frameworks that detect emerging labor market shifts geopolitical signals and employee sentiment patterns
Conduct competitive benchmarking to identify best practices and emerging risks
Develop predictive risk models to anticipate ER challenges before they escalate
Produce research outputs that inform strategic decision-making

Risk Detection and Mitigation
Apply employee and labor relations expertise to successfully identify trends and challenges predict and mitigate risk and develop and execute solution-focused strategies and programs
Synthesize workforce data labor-market intelligence and employee sentiment to surface emerging risks and opportunities

Data Analysis & Strategic Insights
Exercise strong analytical skills using data and anecdotes to develop persuasive narratives and recommendations
Define and measure success of programs through clear KPIs and research-backed evaluation frameworks

Cross-Functional Leadership & Partnership
Partner with cross-functional teams including Internal Communications Public Policy Public Relations Legal Human Resources and Operations to develop and implement comprehensive strategies that align with organizational priorities
Lead research initiatives that inform policy decisions and public-facing communications

Program & Project Delivery at Scale
Independently design own and lead successfully large-scale network-wide projects that improve frontline employee experience
Translate research findings into scalable mechanisms and programs for entire networks
Communication & Executive Influence
Rapidly produce high-quality written communications that concisely analyze problems and move solutions from concept to execution
Present research findings and strategic recommendations to senior leadership with clarity and impact
Build constructive relationships with critical stakeholders and peers to share information influence change and leverage resources to deliver results

Problem-Solving & Ambiguity Management
Work independently with minimal supervision in ambiguous situations and persevere over internal and external barriers to drive resolutions
Challenge current practices and industry status quo to generate creative mechanisms that bring about large-scale solutions


A day in the life
This role may also be based at one the following locations: Dallas (DFW20) NYC (JFK36) Boston (BOS21) Austin (AUS20) Sunnyvale (SJC44) Tempe (PHX12) Atlanta (ATL63) Chicago (ORD11) San Diego (SAN18) Culver City (LAX78). Relocation assistance will not be provided to these locations.

- Bachelors degree or equivalent in Business Program Management Human Resources Employment Law Computer Science Finance Computer Information Systems Engineering Operations Research or a related field
- 10 years of HR or business function experience
- 5 years of employee relations labor relations human relations or labor/employment law experience
- Knowledge of Microsoft Office Suite (Excel Word SharePoint and PowerPoint)

- Experience producing executive-level written materials and presenting to executive audiences
- Experience creating and implementing large-scale organizational programs
- Experience analyzing HR data and translating metrics into actionable workforce strategies
- Experience supporting large hourly workforces
- Experience prioritizing and managing multiple responsibilities
- Experience providing and effectively communicating strategic and tactical recommendations based on data
- Knowledge of general AI tools

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at TN Nashville - 113300.00 - 160000.00 USD annually
USA VA Arlington - 125800.00 - 170200.00 USD annually
USA WA Bellevue - 125800.00 - 170200.00 USD annually