HR Shared Services Analyst Sr

Overview The HR Shared Services Analyst Sr. is responsible for delivering high-quality HR support and ensuring the accurate administration of employee data HR processes and service delivery. This role is responsible for managing employee lifecycle transactions maintaining data integrity across HR systems supporting compliance and audit activities and providing exceptional customer service to employees managers and HR partners. The HR Shared Services Analyst Sr. will also contribute to process improvement initiatives and ensure compliance with organizational policies and legal regulations. This role serves as a high-volume user and operational resource for HR technology platforms supporting accurate system transactions workflow execution data integrity testing adoption and end-user guidance in partnership with HRIS and other technical stakeholders. Responsibilities Employee Data Management: Utilize HRIS platform to manage and maintain employee data accurately and efficiently. Process employee lifecycle transactions including onboarding transfers promotions compensation changes and offboarding. Collaborate with HR teams to ensure data consistency and compliance with legal requirements. Maintain electronic personnel files and HR documentation in accordance with retention requirements. Troubleshoot HR system issues and partner with HRIS and business stakeholders to resolve data or system discrepancies. Schedule employee check-ins and support HRBPs when needed. Execute HR transactions through automated workflows and self-service platforms ensuring timely approvals and accurate processing. Maintain data integrity through regular system audits reconciliation activities and exception reporting. HR Service Delivery: Serve as the first point of contact for employee inquiries regarding HR policies procedures and benefits. Provide support through multiple channels (email phone Teams HR portals) to resolve employee issues efficiently. Support adoption of digital HR solutions by providing system navigation assistance and basic troubleshooting. Escalate complex cases to HR Generalists HRBPs or management when necessary. Guide employees and managers in the use of HR technology tools self-service applications and employee portals. Develop maintain and enhance intranet resources including job aids tools communications and self-service materials to support employee and leader education. Develop and deliver training resource matterials for supervisors and employees on HR processes systems policies and best practices. Compliance and Auditing: Ensure that all HR processes comply with federal state and local employment laws. Conduct regular audits of employee data and partner with stakeholders to correct discrepancies. Support internal and external audits by providing necessary documentation and reports. Assist with maintaining up-to-date knowledge of employment laws and regulations. Process Improvement Automation and HR Technology Support: Identify opportunities for process optimization and automation within HR Shared Services. Participate in user acceptance testing (UAT) system configuration reviews and change management activities related to HR technology initiatives. Partner with HRIS IT Payroll Total Rewards and HR stakeholders to identify system gaps workflow issues reporting needs and opportunities to improve the employee and manager experience. Support HR technology initiatives including system and platform upgrades data migrations integrations testing and implementation activities while helping ensure data accuracy process continuity and successful adoption. Develop and maintain clear and consistent documentation for HR processes. Qualifications Required: Associate degree in Human Resources Business Administration Human Services or related field 4-7 years of experience in HR operations Proficiency with Microsoft Excel including pivot tables VLOOKUP/XLOOKUP functions and data analysis techniques Demonstrated experience using HR technology platforms in an HR operations or shared services environment with the ability to navigate systems execute transactions validate data support users and partner effectively with HRIS or technical teams On-site Monday Friday Ability to demonstrate sound judgment and effective communication skills (written and verbal) Ability to effectively manage stress including competing work demands and multiple projects at the same time Strong organizational and time-management skills with demonstrated ability to prioritize competing HR activities anticipate time-sensitive requirements and consistently meet critical deadlines while ensuring data accuracy compliance and attention to detail Preferred: Bachelors degree in Human Resources Business Administration Human Services or related field PHR SHRM-CP Certification Our Benefits: Cirrus provides a range of exciting benefits including: Comprehensive Health Coverage: Medical vision dental with additional dependent coverage options Employer-Paid Coverages: Group term life short- and long-term disability insurance Flexible Spending Accounts: FSA and HSA offerings with company contributions to HSA Well-being: Calm Health Employee Assistance Program and wellness incentives through medical provider 401(k) Plan: Dollar-for-dollar match up to 5% after 90 days with 100% vesting at 1 year of service PTO: Various PTO plans starting at 100 hours accrued within the first year Additional Time off Benefits: Paid holidays 2 weeks of Paid Parental leave paid time for funeral leave and jury duty Career Development: Tuition reimbursement program and professional growth opportunities Exclusive Discounts: Cirrus Store partner and marketplace discounts available Community & Engagement: Company and employee clubs at various locations These benefits are designed to support your well-being growth and enjoyment at Cirrus! Other Duties Please note that this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this position. Duties responsibilities and activities may change at any time with or without notice. Work beyond 40 hours per week may be required. Cirrus is dedicated to a drug-free work environment promoting equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race sex national origin color age disability religion pregnancy veteran status marital and family status sexual orientation receipt of public assistance genetic information or any other characteristic protected by applicable law. Pay Range Salary Range: USD $64789.70/Yr. - USD $97184.56/Yr.
Employee Data Management: Utilize HRIS platform to manage and maintain employee data accurately and efficiently. Process employee lifecycle transactions including onboarding transfers promotions compensation changes and offboarding. Collaborate with HR teams to ensure data consistency and compliance with legal requirements. Maintain electronic personnel files and HR documentation in accordance with retention requirements. Troubleshoot HR system issues and partner with HRIS and business stakeholders to resolve data or system discrepancies. Schedule employee check-ins and support HRBPs when needed. Execute HR transactions through automated workflows and self-service platforms ensuring timely approvals and accurate processing. Maintain data integrity through regular system audits reconciliation activities and exception reporting. HR Service Delivery: Serve as the first point of contact for employee inquiries regarding HR policies procedures and benefits. Provide support through multiple channels (email phone Teams HR portals) to resolve employee issues efficiently. Support adoption of digital HR solutions by providing system navigation assistance and basic troubleshooting. Escalate complex cases to HR Generalists HRBPs or management when necessary. Guide employees and managers in the use of HR technology tools self-service applications and employee portals. Develop maintain and enhance intranet resources including job aids tools communications and self-service materials to support employee and leader education. Develop and deliver training resource matterials for supervisors and employees on HR processes systems policies and best practices. Compliance and Auditing: Ensure that all HR processes comply with federal state and local employment laws. Conduct regular audits of employee data and partner with stakeholders to correct discrepancies. Support internal and external audits by providing necessary documentation and reports. Assist with maintaining up-to-date knowledge of employment laws and regulations. Process Improvement Automation and HR Technology Support: Identify opportunities for process optimization and automation within HR Shared Services. Participate in user acceptance testing (UAT) system configuration reviews and change management activities related to HR technology initiatives. Partner with HRIS IT Payroll Total Rewards and HR stakeholders to identify system gaps workflow issues reporting needs and opportunities to improve the employee and manager experience. Support HR technology initiatives including system and platform upgrades data migrations integrations testing and implementation activities while helping ensure data accuracy process continuity and successful adoption. Develop and maintain clear and consistent documentation for HR processes.
Required: Associate degree in Human Resources Business Administration Human Services or related field 4-7 years of experience in HR operations Proficiency with Microsoft Excel including pivot tables VLOOKUP/XLOOKUP functions and data analysis techniques Demonstrated experience using HR technology platforms in an HR operations or shared services environment with the ability to navigate systems execute transactions validate data support users and partner effectively with HRIS or technical teams On-site Monday Friday Ability to demonstrate sound judgment and effective communication skills (written and verbal) Ability to effectively manage stress including competing work demands and multiple projects at the same time Strong organizational and time-management skills with demonstrated ability to prioritize competing HR activities anticipate time-sensitive requirements and consistently meet critical deadlines while ensuring data accuracy compliance and attention to detail Preferred: Bachelors degree in Human Resources Business Administration Human Services or related field PHR SHRM-CP Certification Our Benefits: Cirrus provides a range of exciting benefits including: Comprehensive Health Coverage: Medical vision dental with additional dependent coverage options Employer-Paid Coverages: Group term life short- and long-term disability insurance Flexible Spending Accounts: FSA and HSA offerings with company contributions to HSA Well-being: Calm Health Employee Assistance Program and wellness incentives through medical provider 401(k) Plan: Dollar-for-dollar match up to 5% after 90 days with 100% vesting at 1 year of service PTO: Various PTO plans starting at 100 hours accrued within the first year Additional Time off Benefits: Paid holidays 2 weeks of Paid Parental leave paid time for funeral leave and jury duty Career Development: Tuition reimbursement program and professional growth opportunities Exclusive Discounts: Cirrus Store partner and marketplace discounts available Community & Engagement: Company and employee clubs at various locations These benefits are designed to support your well-being growth and enjoyment at Cirrus! Other Duties Please note that this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this position. Duties responsibilities and activities may change at any time with or without notice. Work beyond 40 hours per week may be required. Cirrus is dedicated to a drug-free work environment promoting equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race sex national origin color age disability religion pregnancy veteran status marital and family status sexual orientation receipt of public assistance genetic information or any other characteristic protected by applicable law.