HR Rep

City/State

Norfolk VA

Work Shift

First (Days)

Overview:

The HR Representative serves as a front-line support to colleagues by providing real-time accurate and comprehensive responses to inquiries regarding general HR-related issues policies procedures and processes. Processes employee related transactions accurately based on research employee-specific information and process guidelines.

Provides real-time accurate and comprehensive responses to telephone and written inquiries regarding general HR-related issues policies procedures and processes. Processes employee related transactions accurately based on research employee-specific information and process guidelines. Assists with onboarding and offboarding processes supports HR cyclical processes and compliance considerations. Collaborates with HR team to ensure accurate and efficient processing of employee transactions. Delivers service in a professional and efficient manner providing prompt assistance while managing expectations to achieve high levels of consumer satisfaction. Escalates complex issues where applicable. Maintains appropriate documentation and records for HR-related cases.

1 year of administrative or customer services experience (Required)

Human Resources experience (Preferred)

• High School Diploma or equivalent

• No specific certification or licensure requirements

• 1 year of Human Resources experience required
• Must have Pre and/or Onboarding Experience
• Strong experience with Workday
• Excellent Customer Service and Communication skills
• Understands confidentiality communication and customer service
• Understands compliance
• Displays Conflict Resolution skills and Escalation of complex issues where needed
• Documentation and Updating HR Records

We provide market-competitive compensation packages inclusive of base pay incentives and benefits. The base pay range for full-time employment is $22.93 - $34.97 hourly. Additional compensation may be available for this role such as shift differentials on-call pay overtime shift premiums extra-shift incentives or bonus opportunities. Compensation within the range may vary based on qualifications experience location market conditions and business needs. Sentara offers a comprehensive benefits package including medical dental vision life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation sick time and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.

Benefits: Caring For Your Family and Your Career

Medical Dental Vision plans

Adoption Fertility and Surrogacy Reimbursement up to $10000

Paid Time Off and Sick Leave

Paid Parental & Family Caregiver Leave

Emergency Backup Care

Long-Term Short-Term Disability and Critical Illness plans

Life Insurance

401k/403B with Employer Match

Tuition Assistance $5250/year and discounted educational opportunities through Guild Education

Student Debt Pay Down $10000

Pet Insurance
Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30000-member workforce. Diversity inclusion and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission to improve health every day this is a tobacco-free environment.

For positions that are available as remote work Sentara Health employs associates in the following states:

Alabama Delaware Florida Georgia Idaho Indiana Kansas Louisiana Maine Maryland Minnesota Nebraska Nevada New Hampshire North Carolina North Dakota Ohio Oklahoma Pennsylvania South Carolina South Dakota Tennessee Texas Utah Virginia Washington West Virginia Wisconsin and Wyoming.