HQ HR Manager Multi-Site Delivery Operations

Eccles Express is an Amazon Delivery Service Partner running two delivery stations in the Kansas City area. We have 120 hourly team members growing to 300 during peak season.

As our HR Manager youll own the people side of the business: hiring scheduling retention employee safety and claims and compliance. Youll lead a small team partner with station managers and build the systems that keep a fast-moving high-volume workforce running smoothly.

• Location: On-site 12022 Blue Valley Pkwy Overland Park KS
• Job type: Full-time salaried
• Pay: $55000$65000 per year plus a performance bonus tied to scorecard results and reducing attrition
• Schedule: Monday Friday 10AM - 6PM
• Reports to: Owner
• Direct reports: Administrative Assistant / Scheduling Coordinator
• Works with: Station General Managers dispatchers the fleet team delivery associates and vendors

Scheduling and workforce planning

• Oversee weekly schedules and daily staffing plans for both stations
• Forecast staffing needs against route demand
• Monitor daily weekly and monthly plan compliance

Hiring onboarding and retention

• Improve and standardize interviewing selection and onboarding
• Maintain offer letter templates and employment policies
• Build and run an employee retention program
• Track attrition analyze causes and report trends to leadership
• Process terminations and offboarding accurately and on time

Team leadership and performance

• Drive results on the Amazon weekly scorecard
• Supervise coach and audit the work of the Scheduling Coordinator
• Partner with station managers on attendance coaching and performance
• Maintain the employee handbook and HR policies

Tools and processes

• Implement tools and processes that maximize efficiency
• Oversee the apps used for onboarding coaching and engagement
• Get the most out of Amazon-provided tools for engagement forecasting management and coaching

Employee safety injuries and claims

• Manage workers compensation claims from injury report through closure working with adjusters and occupational clinics
• Administer leave of absence modified duty and return-to-work processes
• Coordinate auto insurance and third-party damage claims including driver statements and documentation
• Review and reconcile occupational health billing
• Administer drug and alcohol testing and fitness-for-duty documentation

Compliance and recordkeeping

• Maintain OSHA recordkeeping (300 300A 301) and safety training records
• Process wage garnishments and respond to agency notices on time
• Complete employment and DOT verification requests
• Keep I-9 and onboarding documentation accurate and audit-ready
• Track insurance certificates and driver MVR records
• Support customer compliance audits corrective action plans and wage-rate requirements

Payroll and HRIS

• Administer Paycom: onboarding offboarding timecards and employee records
• Over time take ownership of payroll processing

• 3 years of HR experience in a high-volume hourly workforce (logistics delivery warehouse or similar)
• Hands-on experience with workers comp leave and return-to-work processes
• Working knowledge of OSHA recordkeeping I-9 and employment law basics
• Experience with an HRIS and payroll system (Paycom a plus)
• Experience supervising or coaching others
• Organized detail-oriented and comfortable managing many priorities at once
• Strong with spreadsheets and data you can forecast staffing and spot attrition trends

• Amazon DSP experience
• Familiarity with DOT driver qualification MVR and drug and alcohol testing programs
• PHR SHRM-CP or similar HR certification

• Performance bonus tied to scorecard results and attrition reduction
• Health dental and vision insurance
• 401(k)
• Paid time off

Eccles Express is an equal opportunity employer.

Required Experience:

Manager