HPQE Lead

JOB DESCRIPTION:

Working at Abbott

At Abbott you can do work that matters grow and learn care for yourself and your family be your true self and live a full life. Youll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify forfree medical coverage in ourHealth Investment Plan (HIP) PPOmedical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution
• Tuition reimbursement the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelors degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity working mothers female executives and scientists.

The Opportunity

Join us at Abbott Diabetes Care (ADC) in our mission to help individuals with diabetes lead active fulfilling lives. Were focused on helping people manage their health more effectively and comfortably with life-changing products that provide accurate data to drive better-informed decision.

As an HPQE Lead this role serves as an operations supervisor with primary responsibility for the day-to-day management of a team of engineers performing complaint investigations of field-returned product. The role is heavily focused on driving execution including workload prioritization backlog reduction and performance management while ensuring investigations are completed accurately efficiently and in compliance. Success in this position depends on strong operational discipline resource planning and the ability to maintain consistent throughput in a high-volume environment.

This is an onsite opportunity based out of Alameda CA.

What Youll Work On

• Lead coach and develop a team of engineers and/or technical staff providing mentorship and performance oversight
• Foster a collaborative accountable team environment that supports high performance
• Assign and balance investigation workloads based on skillset capacity and priority
• Monitor and report key performance metrics (e.g. cycle time backlog closure rates)
• Ensure timely compliant completion of complaint investigations
• Review investigation outputs to ensure high-quality technical analysis and documentation
• Support complex failure analysis and escalation cases
• Drive consistency in investigation methodologies and best practices
• Oversee daily lab operations to ensure readiness organization and efficiency
• Maintain audit readiness and ensure compliance with internal procedures and EHS requirements
• Partner with EHS and Quality teams to reinforce safety and regulatory adherence
• Identify and implement process improvements to reduce backlog and increase efficiency
• Develop tools systems and workflows to enhance workload management and lab operations
• Lead or support continuous improvement initiatives and projects
• Collaborate cross-functionally with CAPA Software PQE Manufacturing and other stakeholders
• Communicate effectively to resolve issues and align on priorities
• Navigate differing perspectives to drive balanced effective outcomes
• Own and contribute to projects as needed in support of PMS leadership priorities

Required Qualifications

• Associates degree (Engineering preferred)
• Minimum 4 years in quality engineering within an FDA/ISO regulated environment
• Experience with product failure analysis and root cause investigation
• Experience leading or mentoring engineers

Preferred Qualifications

• Healthcare or medical device industry experience
• Strong problem-solving and analytical skills
• Demonstrated ability to lead in fast-paced high-volume environments
• Experience with workload planning metrics tracking and process improvement

Learn more about our health and wellness benefits which provide the security to help you and your family live full lives:

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer committed to employee diversity.

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The base pay for this position is

In specific locations the pay range may vary from the range posted.

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