Housing Representative

Job Summary/Basic Functions

The Housing Representative for the Housing Office will play a crucial role in providing front desk customer service and administrative support to the Housing Office. This position involves interacting with students staff and visitors handling inquiries and performing a variety of tasks to ensure the smooth operation of the office.

Minimum Qualifications

• Must be enrolled at EKU

Preferred Qualifications:

• Knowledgeable in Microsoft Word and Excel.
• Available hours include Wednesdays from 12:00 noon - 3:30 pm

Job Duties:

• Front Desk Customer Service:

o Serve as the first point of contact for students and visitors. o Answer general questions and provide information about housing services. o Collect and process various forms and documents.

• Phone Management:

o Answer incoming phone calls and direct them to the appropriate personnel. o Address phone inquiries and provide accurate information.

• Administrative Support:

o Run errands as needed to support office operations. o Process incoming and outgoing mail including flyers and packages. o Distribute supplies and maintain inventory.

• Package Handling:

o Pick up packages from the mailroom and ensure they are delivered to the correct recipients.

• General Assistance:

o Perform various tasks to assist the professional staff with daily operations. o Provide support during housing events and activities as needed.