Housekeeping Supervisor
Bellevue, WA - USA
Job Summary
Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18000 associates across the United States Caribbean and Europe. Our platform includes Benchmark Resorts & Hotels a collection of distinctive independent properties; Axiom Hospitality our European hotel management company; and PYRAMIDWORKS which provides integrated workplace and facilities services. With corporate offices in Boston The Woodlands Texas and London Pyramid combines global scale with a hands-on approach focused on exceptional service operational excellence and long-term partnerships.
At Pyramid our people are at the heart of everything we do. We are committed to creating an environment where associates are respected supported and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders take on meaningful stretch assignments and gain exposure to a diverse portfolio of properties brands and markets. Whether you are beginning your hospitality career or bringing years of experience youll find opportunities to learn develop and make an impact.
Our commitment to associates guests owners and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today The Boston Globe and The Houston Chronicle to earning top travel accolades from Travel Leisure Condé Nast Traveler Forbes Travel Guide and U.S. News & World Report these recognitions reflect the culture service excellence and commitment to people that define the Pyramid experience.
About our property:
Welcome to InterContinental Seattle Bellevue a distinguished addition to Pyramid Global Hospitality and a beacon of modern luxury in the heart of downtown Bellevue. Anchored within Avenue Bellevue a premier lifestyle destination featuring luxury residences our hotel offers 208 elegantly appointed guest rooms and 12000 square feet of refined meeting and event space. Designed by internationally acclaimed Hirsch Bedner Associates every detail reflects sophistication innovation and a true sense of place.At InterContinental Seattle Bellevue we pride ourselves on a culture of excellence that celebrates people nurtures growth and delivers authentic service. Candidates will have the opportunity to build their careers with a premier luxury hotel brand where every role contributes to creating unforgettable guest experiences. Whether your passion lies in guest services culinary arts or event management joining our team means becoming part of an environment that is dynamic supportive and deeply committed to your professional success. Here you will have the opportunity to make a lasting impact while working in a setting that embodies the best of Bellevues luxury landscape.
Benefits offered to full-time associates:
Paid Time Off
-2.15 hours for every 40 hours worked14 days
-7 Paid Holidays 2 Floating Holidays
-Medical (through United Healthcare) dental and vision insurance available to you on the first of the month after your start date
-Competitive Matching 401K
-Health Savings Account
-Healthcare Flexible Saving Account
-Supplemental Medical Insurance including Accident Insurance Critical Illness and Hospitality Indemnity
-Supplemental Short-Term Disability Insurance
-Basic Life and Accidental Dismemberment Insurance
-Basic Long-Term Disability Insurance
-Life Insurance buy-ups
-Employee Assistance Program
-Pet Insurance
Benefits offered to part-time associates:
-Sick Time (accrue 1 hour for every 30 hours worked).
Benefits offered to all associates:
-Competitive Salary
-Competitive Matching 401K
-Cash incentives programs
What you will have an opportunity to do:
The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily.
We are looking for individuals with great attention to detail to join our Housekeeping team as a Supervisor. The supervisor spends most of the shift inspecting guest rooms and public space to ensure cleanliness standards are achieved. This position also trains and onboards new employees to the department. The supervisor also motivates and inspires employees so they can achieve desired results.
Your Role:
- Engage with guests to ensure their stay is going well
- Work as a team to accomplish the goal of resort/hotel cleanliness
- Coordinates the days work flow and distribution of duties
- Inspect guest rooms following highest quality standards.
- Hold department employees accountable for the highest quality standards.
- Supervise and train staff to ensure that standards of cleanliness are maintained.
- Assists with performing inventory of linen and supplies.
- Assists in completion of performance evaluations.
- Uses judgment and experience to distribute work assign rooms and duties to staff
- Coordinate activities with Front Desk Supervisor and staff.
- Reports maintenance needs accordingly
- Ensures employees are using/handling cleaning chemicals safely.
- Finds coverage for callouts or when house counts increase Perform other related duties as requested by Management
What are we looking for
QUALIFICATIONS:
- 6 months experience in a similar Housekeeping position desirable
- Engaging and caring personality
- Time management skills
- Ability to work on feet for an extended period
- Ability to communicate effectively
- Ability to read room numbers dates and basic instructions.
- Ability to move traverse position self to reach corners on floors and high places; observe conditions detect odors position and navigate carts weighing up to 100 lbs in tight spaces; operate equipment including spray bottles vacuums mops brooms dust pans scrub pads and dusters.
- Lift carry and position loads of at least 25lbs.
Compensation:
$28-
$28Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Required Experience:
Manager
About Company
Experience the magic of Pyramid Global - where exceptional hospitality meets measurable results. Your success is our success, let's team up today.