Hotel Manager

Additional Information: This hotel is owned and operated by an independent franchisee Lotus Hotels. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc.

We are seeking a motivated guest-focused Hotel Manager to lead the day-to-day operations of the hotel and ensure exceptional guest experiences while driving operational excellence and profitability. This position is designed for an experienced hospitality leader who is ready to take the next step toward becoming a General Manager. The ideal candidate is a hands-on results-driven professional with strong operational expertise open availability and the ability to lead by example in a fast-paced environment.

Prior Marriott experience is preferred.

Other responsibilities may include but are not limited to the following:

• Oversee all front desk operations including check-in/check-out reservations and guest inquiries
• Lead guest service efforts to ensure high satisfaction and promptly resolve concerns
• Train coach and mentor front desk staff on service standards systems and brand expectations
• Assist with scheduling payroll support reporting and inventory management
• Act as Manager on Duty as needed including evenings weekends and holidays
• Support the General Manager with daily operations staff accountability and operational planning
• Maximize ADR occupancy RevPAR and overall hotel profitability through effective operational execution.
• Understand financial statements budgets forecasting and key performance metrics to support business decisions.
• Coordinate communication and collaboration between Sales Revenue Management Housekeeping Maintenance and Front Office to optimize hotel performance.
• Identify opportunities to improve processes increase efficiency and enhance the guest experience.
• Guiding developing and/or implementing policies procedures and systems to improve business operations
• Maintain a positive professional and collaborative work environment while fostering a culture of accountability and continuous improvement.
• Assist with recruiting onboarding training performance management and succession planning for hotel staff.
• Step into the General Managers responsibilities in their absence ensuring seamless hotel operations.

Job Qualifications:

• An experienced Assistant General Manager with 2 years of supervisory hotel operations or previous supervisory or management experience in hospitality preferred
• Open availability (AM PM weekends and holidays as needed)
• Friendly professional and guest-focused attitude
• Strong leadership communication and problem-solving skills
• Ability to multitask stay organized and remain calm under pressure
• Experience with Fosse system preferred
• Bilingual or multilingual abilities are a plus

This company is an equal opportunity employer.

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