HostHostess
Estero, FL - USA
Job Summary
- Welcomes each guest with a friendly greeting and escorts to their assigned table.
- Seats guests in station rotation while maintaining guest lists and following/enforcing check issue procedures.
- Assigns opening and/or closing side duties and supervises side work; ensures completed set ups of all stations before service staff departure.
- Assists with side work and/or assisting service staff with bussing tables taking cocktail orders etc.
- Maintains reservation book takes incoming telephone calls and notes reservations and special requests by guests.
- Retains knowledge of all menu items prices and general service procedures.
- Responsible for standards of appearance and cleanliness in all service areas.
- Remains visible on dining room floor and is easily accessible to guests staff and management.
- Checks all tables before service to ensure proper settings.
- Communicates guest requests and concerns to the department manager.
- Incorporates safe work practices in job performance.
- Regular and reliable attendance.
- Performs other duties as required by supervisor.
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
- Ability to read and speak English may be required in order to perform the duties of the job.
- Must complete Alcohol Awareness Training.
- Knowledge of Microsoft Office applications.
- Knowledge of point of sales (POS) system.
- The employee often is required to stand walk talk and listen.
- The employee must be able to lift up to 10 lbs. regularly.
- While performing the required duties of this job the employee is occasionally required to reach with arms and hands use hands taste smell climb balance stoop kneel crouch or crawl.
- Noise level is moderate.
- Work extended hours during golf and holiday season.
- Work weekends and holidays.
- Healthcare Benefits Medical (if determined by the ACA measurement).
- Retirement Benefits 401(k) with employer match (19 years of age and older).
About Company
Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. We want to exceed your expectations every time you're our guest. Check for available tee times, find a Troon-managed course in your area, ... View more