Hospital Specimen Technician

Location: Jefferson City MO

Onsite Flexibility: Onsite

• Position Type: Contract
• Contract Duration: 3 months
• Pay Rate: $17.75$20.43 / Hour (USD)
• Shift / Schedule: 8:00 AM 5:00 PM
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

The Hospital Specimen Technician is responsible for the preparation of patients specimens in a hospital location. The Hospital Specimen Technician must be able to perform and follow all pre-analytical processing procedures with accuracy and in a timely manner. The roles and responsibilities below are specific to samples being performed for Quest laboratory testing.

Specimen Processing & Test Send Out

• Demonstrates excellent proficiency in test ordering policies hospital processing procedures specimen requirements for test ordering sample preparation Quantum and compliance/legal requirements.
• Knowledge and competency of Hospital LIS system (client specific)
• Print Quest performed testing reports
• Demonstrates ability to interpret specimen flow/tracking data utilizing all available reports and resources
• Responsible for supply ordering processes.
• Performs remote accessioning (pre-accessioning) (client specific)

Problem Resolution

• Troubleshoot and problem resolution for specimen types missing information TIQ TNP additional sample requests and other client issues related to area of responsibility.

Customer Service

• Demonstrates exceptional customer service skills as the Liaison between customer & Quest performing laboratory to provide pro-active customer support.
• Responsible for managing inbound calls with a positive client interaction.
• Communicates and collaborates effectively with the hospital laboratory staff as well as the sales team and other functions in the organization.
• Communicates effectively information regarding problem-solving with specimens test cancellations testing requirements billing requirements with various hospital staff.

• Handles multiple tasks simultaneously and works in a production environment.
• Command of Microsoft Office Suite
• Client interfacing role requiring strong communication collaboration and problem-solving skills
• The position requires demonstrated data entry skills to effectively utilize both the Quest Diagnostics system and the hospital client systems.
• Maintains composure while working under pressure.
• Reflects good judgment when determining what action to take when resolving problems.
• Demonstrates strong interpersonal skills that foster a positive environment.
• Demonstrates flexibility and ability to adapt to change.

• Hospital LIS Systems knowledge or experience a plus

• High School Diploma or equivalent required
• MO State Credentials/Licenses required
• This is a hospital site that requires additional credentialing.

• 13 years of working experience

• Medical background preferred which includes medical terminology applicable to a clinical laboratory
• Previous experience in a hospital laboratory environment preferred

• Position requires data-entry background with abilities to enter 6000 alphanumeric keystrokes/hour.
• Works in a biohazard environment practicing good safety habits.
• Able to sit or stand for long periods.
• Overtime may be required.

• COVID vaccination is required for this position.

This organization is the worlds leading provider of diagnostic information services serving one in three adult Americans every year and supporting half of the physicians and hospitals across the United States with laboratory operations extending internationally delivering the diagnostic insights that drive clinical decisions guide treatments and ultimately save lives. With nearly 50000 employees the organization operates at national scale while serving patients at the most personal level. The workforce spans laboratory scientists logistics professionals technologists and business talent all contributing directly to healthcare outcomes that matter. The organization has built a culture around enriching the employee experience expanding opportunity and elevating belonging supported by eleven Employee Business Networks and structured pathways for professional growth and cross-functional development.

• Medical Vision and Dental Insurance Plans
• 401k Retirement Fund

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking financial services technology life sciences biotech utilities and retail sectors throughout the U.S. and Canada.

Job Number: 26-14726

Industry: Healthcare