Hospice Administrative Assistant – Multi-Location Support

Hospice Administrative Assistant Multi-Location Support

Ovation Hospice Denver Colorado

Ovation Hospice is committed to providing compassionate high-quality hospice care to patients and families during one of the most important and meaningful times of life. Our team works together across our Salt Lake City Denver and Phoenix locations to ensure patients and families receive exceptional support and care.

We are looking for a Hospice Administrative Assistant to join our Denver team and provide centralized administrative and phone support across all three Ovation Hospice locations.

The Hospice Administrative Assistant will serve as an important first point of contact for Ovation Hospice. This position will primarily be responsible for answering and directing incoming calls for our Salt Lake City Denver and Phoenix locations while also providing general administrative and office support for our Denver branch.

This is an excellent opportunity for someone who is organized dependable professional compassionate and enjoys helping others. The ideal candidate will be comfortable working in a fast-paced healthcare environment and understand the importance of providing a warm and professional experience to patients families referral partners employees and visitors.

Multi-Location Phone Support

• Answer incoming calls for all three Ovation Hospice locations.
• Professionally greet patients families referral sources vendors and community partners.
• Accurately identify the purpose of each call and route it to the appropriate team member.
• Take clear and accurate messages and ensure appropriate follow-up.
• Recognize time-sensitive or urgent calls and communicate them appropriately.
• Maintain a professional compassionate and helpful phone presence.

Denver Office Support

• Provide general administrative support for the Denver office.
• Receive and distribute mail packages and deliveries.
• Assist with ordering and maintaining office supplies.
• Help maintain an organized clean and welcoming office environment.
• Assist with filing scanning copying data entry and other administrative tasks.
• Support meetings team events and other office needs.
• Assist the Administrator and leadership team with administrative projects as needed.

Hospice Administrative Support

• Assist with maintaining organized administrative records and documentation.
• Support the team with basic administrative tasks related to patient and employee needs.
• Maintain confidentiality and follow HIPAA requirements.
• Communicate professionally with patients families facilities referral partners vendors and employees.
• Assist other team members as needed to help ensure smooth day-to-day operations.

The ideal candidate is:

• Compassionate and professional
• Friendly and comfortable speaking with people over the phone
• Organized and detail-oriented
• Dependable and able to work independently
• Comfortable managing multiple phone calls and competing priorities
• A strong communicator
• Comfortable using computers email Microsoft Office and other office systems
• Able to maintain confidentiality and handle sensitive information appropriately
• Someone who enjoys being part of a team and helping wherever needed

• Previous healthcare hospice home health senior care medical office or customer service experience preferred.
• Previous administrative or receptionist experience is a plus.
• Hospice experience is helpful but not required.
• High school diploma or equivalent preferred.

Part-Time MondayFriday

The position will be based in our Denver office and will provide phone support for all three Ovation Hospice locations.

$19$21 per hour depending on experience

Ovation Hospice offers a competitive benefits package and the opportunity to grow with an organization that is passionate about providing exceptional hospice care.

At Ovation we believe every interaction matters. Whether youre speaking with a patient comforting a family member supporting a referral partner or helping a team member your role contributes to the experience we provide to the people we serve.

If you are organized compassionate dependable and looking for an opportunity to make a difference in a healthcare environment we would love to meet you!

Join the Ovation Hospice team and be part of something that truly matters.