Home Health Scheduler

When you join the growing BILH team youre not just taking a job youre making a difference in peoples lives.

Job Description:

1. Act as liaison between employees patients and administration in regard to new schedules or scheduling changes.

2. Provides administrative support and assistance to the clinical team as needed including answering incoming calls taking accurate messages follow up communication and running reports as needed.

3. Accepts referrals from Intake and assigns to a case manager

4. Assigns patients to appropriate interdisciplinary team members

5. Completes and maintains the scheduling for professional and paraprofessional staff on an ongoing basis: a. Tracks and reviews field staff daily schedules notifying the Manager of under/over scheduling for individuals b. Assists with preparation of weekend work/scheduling c. Assists with preparation of Clinical On Call Schedule in conjunction with the other Clinical Scheduling Specialists. d. Assists with preparation of holiday visit scheduling e. Documents telephone interactions in the EMR. Completes documentation in accordance with agency timeliness policies.

6. Communicates with and provides back-up coverage and support to other associates in the department this includes coverage of the agency holidays.

7. Other related duties as requested or assigned.

Minimum Qualifications:

• High school graduate or GED.
• Experience in the medical field and/or office administration preferred. At least one year of scheduling experience preferably in a Home Health Care setting. Skills Knowledge & Abilities:
• Demonstrates excellent customer service and interpersonal skills including telephone etiquette.
• Ability to multitask;
• Ability to accept direction and supervision.
• Computer literate with a working knowledge of Microsoft Office.
• Clerical skills including typing filing scanning copying and faxing.
• Possesses a high regard for and attention to detail and organization.
• Must be a Team Player.
• Is dependable punctual and has a positive work attitude

Pay Range:

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors that may include seniority education training relevant experience relevant certifications geographyof work location job responsibilities or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials call pay premium pay overtime pay and other additional pay practices as applicable to the position and in accordance with the law.