Home Care Supervisor
Mishawaka, IN - USA
Job Summary
Responsible for the supervision scheduling and support of Home Health Aides (HHAs) Certified Home Health Aides (CHHAs) and Certified Nursing Assistants (CNAs) providing participant care in the home. Ensures staffing coverage service delivery regulatory compliance staff competency and participant satisfaction while serving as a member of the Interdisciplinary Team (IDT).
- Supervise coach and support home care aides to ensure quality participant care and safety.
- Manage daily staffing and scheduling including call-offs coverage and service coordination.
- Participate in IDT meetings care planning and ongoing participant assessments.
- Monitor service delivery and ensure care provided aligns with participant care plans.
- Conduct staff onboarding training competency validation and performance oversight.
- Maintain accurate schedules payroll records mileage audits and required documentation.
- Collaborate with participants caregivers and team members to address concerns service requests grievances and appeals.
- Promote compliance with infection prevention safety standards regulatory requirements and organizational policies.
- Oversee agency staff utilization appointment coordination and other home care operations as assigned.
- Participate in after-hours/on-call coverage for staffing and operational support.
- Day 1 benefits including low-cost medical dental and vision insurance plans
- Opportunity to get paid daily through DailyPay
- Paid holidays and generous Paid Time Off (PTO)
- Up to $4000 annually in tuition reimbursement
- Employee discounts with major vendors including AT&T Verizon Ford Motor Company General Motors and Rocket Mortgage
- Current unrestricted Registered Nurse (RN) license in the state of practice required
- Bachelor of Science in Nursing (BSN) required
- Current CPR certification required
- Minimum three (3) years of healthcare experience with an emphasis in geriatrics including experience serving frail or elderly populations
- Previous supervisory or leadership experience required
- Reliable transportation and ability to travel within the service area as needed
- Strong leadership decision-making conflict resolution and customer service skills
- Excellent verbal and written communication skills with the ability to collaborate across interdisciplinary teams
- Proficiency with Microsoft Office applications and electronic health record systems
- Strong organizational critical thinking problem-solving and time management skills
- Ability to work independently manage competing priorities and thrive in a fast-paced environment
- Leadership and staff development
- Scheduling and workforce coordination
- Participant-centered care
- Regulatory compliance
- Conflict resolution
- Critical thinking and decision-making
- Team collaboration
- Time management and organization
Trinity Health PACE is dedicated to delivering comprehensive care that addresses the physical emotional and spiritual needs of participants. Join our compassionate team where we prioritize high-quality care and the well-being of those we serve.
Trinity Health PACE is an Equal Opportunity Employer committed to creating an inclusive workplace that values diversity and promotes respect for all colleagues participants and communities we serve.
Our Commitment
Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.
Required Experience:
Manager
About Company
Trinity Health is one of the largest not-for-profit, Catholic health care systems in the nation. It is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians caring for diverse communities across 25 states. Nationally recognized for care and experience, the Trinity ... View more