Enter a job title or keyword
Help Desk Specialist (C&A)
Job Location:
Job Location:
Washington, AR - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
20 May 2026 (30+ days ago)
Posted:
Application Deadline:
17 August 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
These positions are primarily remote; however candidates must be willing to travel to the Washington D.C. area for occasional onsite meetings discovery sessions and stakeholder workshops as required.
- Provides Tier I and Tier II technical support for application users and administrators.
- Troubleshoots software account access and system issues; documents incidents and service requests.
- Escalates complex issues to technical teams and tracks them through resolution.
- Assists with user provisioning password resets and operational support during releases and testing.
Required Experience:
IC
About Company
Government Contractor focusing on Federal Law Enforcement, HR, and Healthcare positions. Specializing in Polygraph support, Background Investigations, Medical Coding, and more!
