Head of Technical Implementation
San Francisco, CA - USA
Department:
Job Summary
Every day millions of hospitalized patients who need intervention are missed because clinicians simply cant see everything. HealthLeap is building the AI operating system that helps care teams identify these missed patients enabling them to improve health outcomes and generate millions of dollars. HealthLeap is changing what is possible: closing gaps that traditional workflows and clinician capacity could never.
Over the past year weve grown contracted revenue more than 13x expanded rapidly across leading health systems and now help care teams identify patients across millions of inpatient encounters.
Were 25 people. >$32M raised. SF-based hybrid-friendly. And were delivering results that are changing lives.
Get HealthLeap working in hospitals all the way through to clinical use.
We build AI that helps clinicians find patients who need attention. Were live at 40 hospitals and each one brings different systems data workflows and people who need to make a launch happen.
Youll own deployments from the first requirements conversation through go-live and stabilization working directly with hospital clinical leaders IT teams and executives alongside our engineers. Youll start as a senior individual contributor and build the implementation team as we grow.
Lead several hospital deployments at once. Set the plan clarify owners and decisions manage dependencies and keep dates and risks visible.
Work with clinicians and hospital teams to understand the workflow and turn an unclear request into requirements and acceptance criteria.
Independently test endpoints and inspect data feeds API responses and SQL extracts. Check what arrives against the specification and against what clinicians need to see.
Work with engineers on gaps that need product or integration changes. Bring specific evidence agree on tradeoffs and keep the hospital informed.
Lead go-live readiness resolve issues during launch verify the result downstream and support stabilization.
Turn lessons from each hospital into playbooks processes and product requirements so the next deployment goes better.
5 years leading complex customer-facing software implementations or technical product delivery including launches with multiple teams on the customers side.
Exceptional project management. You run concurrent work surface risks early get decisions made and follow through without anyone chasing you.
Exceptional communication. You can work a technical issue with an analyst a workflow decision with a clinician and a change of plan with an executive.
Hands-on technical judgment. You write SQL read API documentation and sample payloads trace a data flow and verify delivered behavior yourself.
Experience turning an ambiguous customer need into a first working implementation.
Youve led implementations involving Epic Cerner or another EHR or worked inside a hospitals EHR environment.
Youve delivered integrations involving HL7 FHIR or other clinical data exchange.
Youve built an implementation process that made later launches more reliable.
Youve led implementations without getting technical yourself. Youve run launches through status meetings trackers and handoffs and relied on engineers for every check against the data. Here you open the payload run the query and confirm the result yourself.
You want the structure of a bigger company. Youre looking for defined process a team to delegate to and clear scope from day one. Youd be building the process that doesnt exist yet deciding with incomplete information and doing the work yourself for a while.
You want predictable 9-to-5 hours. We protect deep rest but a hospital go-live can mean a 60 hour week.
Intro call
Deployment scenario: we talk through a real hospital launch and where youd take it
Technical exercise: investigate a hospital data feed and tell us whats wrong with it
Onsite with the team in San Francisco
We decide the same week as the onsite.
$180000$250000 base plus meaningful equity
100% covered healthcare premiums
Unlimited PTO with a 20-day minimum
4% 401(k) match
Laptop and home office budget
San Francisco in person. We work together in the office by default with flexibility to work from home when needed. We judge output not hours.
If youre passionate about applying frontier AI to real-world impact join us in building healthcares future.
Required Experience:
Director
About Company
HealthLeap continuously screens every patient using live chart data so patients get better faster, and you get reimbursed for the care you deliver.