Head of Sales Operations
Greenwich, CT - USA
Department:
Job Summary
QXO is a leading distributor and installer of building products serving an $800 billion market. The companys mission is to modernize the building products industry through advanced technology and a best-in-class customer experience. QXO is North Americas largest distributor and installer of insulation the second-largest distributor of roofing products the second-largest publicly traded distributor of lumber and building materials and the largest distributor of waterproofing products. The company is targeting $50 billion in annual revenue within the decade through accretive acquisitions and organic growth. For more information visit .
We are looking for a bold enterprise-minded Head of Sales Operations to help build the commercial operating system behind QXOs next stage of growth. Partnering directly with the Chief Sales Officer this executive will turn strategy into consistent execution across a large complex multi-location organization - strengthening how we plan forecast measure performance enable sellers and serve customers.
This is a rare opportunity to shape enterprise commercial capabilities at scale. You will modernize CRM and analytics create disciplined operating rhythms integrate acquired businesses and build a high-performing team that helps QXO grow revenue expand margin and make it easier for our sales teams to win.
Commercial strategy and execution
Partner with the Chief Sales Officer to translate QXOs commercial strategy into clear executable operating plans.
Design and optimize the commercial operating model across business units and acquired companies.
Lead territory planning account segmentation organizational design and sales coverage strategy.
Develop scalable processes that improve seller productivity and the customer experience.
Sales performance management
Establish enterprise KPIs and executive dashboards that provide timely visibility into sales performance.
Lead forecasting pipeline management opportunity reviews and performance reporting.
Create consistent operating rhythms including monthly operating reviews quarterly business reviews and forecast reviews.
Turn data into actionable insights that accelerate revenue growth gross margin and sales productivity.
CRM technology and analytics
Drive CRM adoption process standardization automation and AI-enabled selling capabilities.
Partner with Technology to prioritize system enhancements integrations and improvements that simplify selling and strengthen management visibility.
Build a best-in-class commercial analytics capability including predictive insights that improve forecasting and decision-making.
Establish strong data governance and ensure integrity across commercial systems.
Commercial excellence and enablement
Improve forecasting accuracy pipeline discipline and end-to-end sales process effectiveness.
Partner with Pricing to strengthen pricing governance and margin performance.
Optimize how teams prospect manage opportunities quote engage customers and grow accounts.
Develop enterprise playbooks messaging guides competitive materials and other tools that help sellers execute consistently.
Build a strong feedback loop between the field and internal teams to continuously improve sales effectiveness.
Leadership and enterprise partnership
Lead develop and scale a high-performing Sales Operations organization across operations and enablement disciplines.
Partner closely with Sales Marketing Operations Finance Pricing Supply Chain and Technology to align go-to-market execution.
Identify and remove bottlenecks in the revenue engine through data-driven insights and process reengineering.
Establish governance and best practices for pipeline management forecasting cadence and go-to-market execution.
Mergers and acquisitions integration
Lead commercial integration for newly acquired companies balancing speed consistency and business continuity.
Standardize sales processes reporting CRM compensation support and performance management.
Identify revenue synergies and accelerate customer growth through cross-selling and greater operational consistency.
15 years of progressive experience in Sales Operations Revenue Operations Commercial Excellence or Sales Enablement in a B2B environment.
Proven success leading Sales Operations in a large complex multi-location organization; experience in distribution manufacturing or industrial sectors is strongly preferred.
Experience leading multidisciplinary teams and developing strong leaders across operations analytics systems and enablement.
A track record of transforming commercial organizations through process improvement CRM modernization analytics and change leadership.
Advanced knowledge of Salesforce or a comparable CRM business intelligence tools and sales automation platforms.
Strong command of forecasting pipeline management territory design account segmentation performance metrics and sales operating cadences.
Familiarity with sales methodologies such as MEDDIC Challenger or SPIN and with modern enablement frameworks.
Exceptional analytical problem-solving communication and stakeholder-management skills including the ability to influence senior executives.
Strong business and financial acumen with the ability to connect commercial decisions to revenue margin productivity and customer outcomes.
Bachelors degree required; MBA or another relevant advanced degree is a plus.
- 401(k) with employer match
- Medical dental and vision insurance
- PTO company holidays and parental leave
- Paid training and certifications
- Legalassistanceand identity protection
- Pet insurance
- Employeeassistanceprogram (EAP)
QXO is an Equal Opportunity Employer.We value diversity and do not discriminateon the basis ofrace color religiongender or sexual orientation national origin age disability or any other protected status.
English: To comply with Pay Transparency laws employers must disclose an annual salary range. Actual offers depend on factors such as location experience skills and market data. This position may also offer variable compensation.
Please contact if you have any questions related to this job posting.
Required Experience:
Director