Head of Deployments

• Build and develop the deployment organization. Recruit coach and develop FDEs Program Managers and future team leaders. Define roles ownership performance expectations and career paths so the organization becomes stronger as it grows.
• Own the deployment portfolio. Manage priorities timelines dependencies risks and escalations across active deployments. Establish a consistent cadence for portfolio reviews risk management retrospectives and executive reporting.
• Build the Laminar Deployment System. Create repeatable processes stage gates customer-readiness requirements checklists templates acceptance criteria escalation paths tooling and playbooks that make deployment quality consistent across customers and geographies.
• Set goals and run the business by KPIs. Define the deployment scorecard including cycle time milestone and schedule adherence backlog quality productivity and attainment of agreed success criteria and use it to identify bottlenecks and continuously improve execution.
• Own capacity and resource planning. Forecast deployment demand team capacity skills coverage geographic needs and hiring requirements. Allocate resources across projects balance utilization and determine where partners should extend Laminar capacity.
• Build a scalable partner model. Operationalize system integrators and mechanical/electrical implementers with clear ownership qualification standards handoffs training and quality controls so external capacity accelerates delivery without compromising outcomes.
• Lead strategic governance and escalations. Engage plant leaders and senior executives where needed to align on rollout plans resolve major blockers and defend results while keeping day-to-day execution owned by the team. Work with Product and Engineering to eliminate deployment friction at the source.
• Partner with Value Realization. Ensure each deployment is configured instrumented and executed to meet the success criteria established for the account and to enable the Value Realization team to measure validate and communicate customer impact. Deployments owns delivery against the criteria; Value Realization owns the value methodology and customer value narrative.

• Youve built and led a deployment professional-services field-engineering implementation or similar organization not just managed projects yourself.
• You have hired coached and developed teams that can run multiple complex deployments in parallel without depending on you for every decision.
• You have direct experience deploying technology on the shop floor of large enterprise manufacturers and understand plant operations engineering quality IT/OT installation validation and adoption.
• You have managed a portfolio of complex multi-site or global deployments with committed timelines competing resource demands and executive visibility.
• You have created repeatable deployment processes playbooks metrics and operating cadences that improved speed predictability and quality as volume increased.
• You are strong at resource and capacity planning and can translate pipeline and rollout demand into staffing partner and hiring requirements.
• You can translate account success criteria into clear deployment requirements and communicate credibly with plant leaders VPs of Operations and C-level sponsors.
• You are willing to travel internationally to customer sites particularly for major rollouts operating reviews and escalations.

• Experience in process manufacturing food & beverage brewing CPG chemicals pharma or similar continuous/batch environments.
• Background at an industrial IoT automation manufacturing software or operational technology company or as an operator in continuous improvement / operational excellence / digital manufacturing.
• Experience building partner-enabled delivery models using system integrators installers or other third-party implementation capacity.
• Fluency in plant-floor metrics such as OEE yield throughput first-pass quality capacity utility consumption material loss and downtime.

Laminar is already deploying across six continents. The next constraint on growth is whether we can deploy faster more predictably and at far greater scale. The Head of Deployments will turn deployment from a collection of successful projects into a repeatable global capability. Success means more deployments completed on time consistent attainment of agreed success criteria greater team capacity and a model that scales without requiring the Head of Deployments in every project.