Head of Advisor Onboarding & Development
Malvern, PA - USA
Job Summary
Vanguard is seeking an accomplished executive leader to build and lead the advisor development strategy for Vanguard Personal Advisor Services andWealthManagementwithinPersonal Wealth. This roleis responsible forcreating a best-in-class advisor development program that supports advisors& advisor leadershipfrom onboarding through advanced career stages ensuring excellence inonboardingtraining readiness coaching and professional growth.The Head of Advisor Onboarding & Development willestablishthearchitecture programs and standards that enable advisors to deliver exceptional client experiences while building deep client relationships grounded in Vanguards investment philosophy and advicemethodology. A key mandate is helping advisors evolve from a service-oriented mindset to a proactive consultative sales mindset while preserving Vanguards client-first approach.
What It Takes
Lead the strategy and execution ofbuildingadvisor onboardingand professional development programs.
Build scalable learning pathways that support advisors from entry-level through senior advisor and specialist roles.
Design training focused on client engagement financial planning advice delivery and relationship management across phone video and in-person channels.
Build training and coaching that helps advisors move to a consultative sales mindset enabling them toidentifyclient needs deepen relationships and confidently connect clients with relevant advice and solutions.
Develop advisorexpertisein Vanguards investment philosophy products services account types planning tools and client resources.
Build capabilities in practice management client segmentation referral generation book development and intergenerational wealth relationships.
Leadadvisortechnology enablement including CRM platforms planning tools and digital engagement capabilities.
Establish readiness standards coaching frameworks certification requirements and performance measures.
Lead and develop a high-performing team of trainers coaches instructional designers and advisor development professionals.
Partnersacross Personal Wealth Human Resources Compliance Risk Product and Technology to deliver advisor excellence.
Required Qualifications
Significant leadership experience in wealth management financial advice advisor development learning and development or practice management.
Deep knowledge of financial planning advisory services wealth management products advisor business models and regulatory requirements.
Proven experience building and scaling advisor training onboarding or professional development programs.
Experience leading teams and influencing senior stakeholders across complex organizations.
Strong executive presence with exceptional communication coachingand changeleadership capabilities.
Undergraduate degree or equivalent combination of training and experience.
CFP CFA CIMA CPWA or similar professional designation preferred.
MBA masters degree or equivalent advanced education preferred.
Experience building advisor academies or enterprise learning organizations preferred.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.About Vanguard
At Vanguard we dont just have a missionwere on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members designed to capture the benefits of enhanced flexibility while enabling in-person learning collaboration and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Required Experience:
Director
About Company
Search the latest roles and opportunities at Vanguard. Apply today to join our industry-leading crew.