Head Golf Professional
Naples, FL - USA
Job Summary
- Oversees golf operations including tournaments rules tee sheet management merchandise inventory range and player service operations cart fleet golf programming and instruction.
- Assists in the development and day-to-day tracking of the budget and business plan.
- Helps to control expenses in relation to revenues.
- Creates a customer service-oriented atmosphere that promotes the game of golf and meets the needs of the members.
- Ensures that associates provide a high level of customer service.
- Prepares work schedules and assigns associates areas of responsibility.
- Responsible for Data Capture / Data Collection of golfing guests and potential customers utilizing club defined data collection processes.
- Provides leadership and vision to golf staff building people and preparing them for career advancement.
- Provide golf instruction through lessons and clinics to members and guests as needed.
- Responsible for implementing and maintaining excellent service to achieve guest satisfaction.
- Incorporates safe work practices in job performance.
- Regular and reliable attendance.
- Performs other duties as required.
- Bachelors degree (BA) from four-year college or university; or three to five years related experience and/or training; or equivalent combination of education and experience.
- Regularly stands walks and sits.
- Occasionally climbs or balances; stoops kneels crawls or crouches.
- Frequently uses hands; reaches with hands and arms.
- Frequently talks or hears; tastes or smells.
- Occasionally lifts up to 50 pounds.
- Class A Member of PGA/LPGA
- Ability to read and speak English is required in order to perform the duties of the job (e.g. the associates are required to communicate with English speaking customers or co-workers the manuals for the equipment the associates may use are in English).
- Knowledge of Microsoft Office applications.
- Experience with computerized POS and tee time system.
This position includes eligibility for the following benefits subject to applicable plan terms:
- Healthcare Benefits Medical Dental and Vision coverage
- Retirement Benefits 401(k) with employer match (19 years of age and older)
- Time Off Paid time off (PTO) and leaves of absence in accordance with applicable law and eligibility criteria
Required Experience:
Unclear Seniority
About Company
Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. We want to exceed your expectations every time you're our guest. Check for available tee times, find a Troon-managed course in your area, ... View more