Guest Services Receptionist

Job Title: Guest Services Receptionist Company: Our Company Job Type: Full-Time / Part-Time

Our Company is hiring a Guest Services Receptionist to deliver outstanding hospitality and support to guests clients and visitors. This role is ideal for a warm service-oriented individual who takes pride in creating positive first impressions and resolving guest needs efficiently.

• Welcome and check in guests/visitors with a friendly professional attitude

• Respond to guest inquiries requests and concerns promptly

• Answer and direct incoming calls and messages

• Coordinate reservations appointments or bookings as applicable

• Provide information about services amenities or company offerings

• Maintain accurate guest records and logs

• Resolve minor guest issues and escalate as needed

• Maintain a clean organized and welcoming front area

• High school diploma or equivalent required

• Previous experience in guest services hospitality or customer service preferred

• Excellent interpersonal and problem-solving skills

• Strong verbal and written communication skills

• Ability to remain calm and professional under pressure

• Flexible availability including weekends/evenings if required

• Experience with reservation or guest-management software

• Bilingual/multilingual abilities a plus

• Background in hospitality hotel or customer-facing roles

• Competitive pay

• Health insurance options

• Paid time off

• Employee discounts/perks (if applicable)

• Opportunities for advancement in guest services

Required Skills:

AdministrationData EntryTypingCustomer Service