Guest Services Receptionist
Job Location:
Austin, TX - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Job Title: Guest Services Receptionist Company: HireFrontier Job Type: Full-Time / Part-Time
HireFrontier is hiring a Guest Services Receptionist to deliver outstanding hospitality and support to guests clients and visitors. This role is ideal for a warm service-oriented individual who takes pride in creating positive first impressions and resolving guest needs efficiently.
Welcome and check in guests/visitors with a friendly professional attitude
Respond to guest inquiries requests and concerns promptly
Answer and direct incoming calls and messages
Coordinate reservations appointments or bookings as applicable
Provide information about services amenities or company offerings
Maintain accurate guest records and logs
Resolve minor guest issues and escalate as needed
Maintain a clean organized and welcoming front area
High school diploma or equivalent required
Previous experience in guest services hospitality or customer service preferred
Excellent interpersonal and problem-solving skills
Strong verbal and written communication skills
Ability to remain calm and professional under pressure
Flexible availability including weekends/evenings if required
Experience with reservation or guest-management software
Bilingual/multilingual abilities a plus
Background in hospitality hotel or customer-facing roles
Competitive pay
Health insurance options
Paid time off
Employee discounts/perks (if applicable)
Opportunities for advancement in guest services
Required Skills:
Information TechnologyAdministrationHuman ResourcesCustomer Service
