GTM AI Agent Builder

About Gusto

At Gusto were on a mission to grow the small business economy. We handle the hard stuff payroll health insurance 401(k)s and HR so owners can focus on their craft and their customers. With teams in Denver San Francisco and New York we support more than 500000 small businesses nationwide and are building a workplace that reflects the people we serve.

All full-time employees receive competitive base pay benefits and equity (RSUs) because everyone who helps build Gusto should share in its success. Offer amounts are determined by role level and location. Learn more about our Total Rewards philosophy.

AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.

About the Role:

Were looking for a GTM AI Agent Builder to build implement and support the AI and automation foundations that make Gustos revenue engine smarter faster and more human. This role sits at the intersection of Revenue Operations AI systems and GTM strategy helping shape how Gustos Sales Marketing and Partner teams work in an AI-native future. Youll translate business problems into intelligent scalable workflows that automate manual work enhance decision-making and accelerate growth.

If you thrive on turning complex systems into elegant measurable solutions and want to help define what AI-native selling looks like at scale this is the role for you.

About the Team:

The Revenue Operations team is the connective tissue between strategy systems and execution across Gustos Go-to-Market (GTM) organization. We enable Sales Marketing and Partnerships to operate efficiently make data-informed decisions and deliver exceptional experiences to customers and partners.

As Gusto embraces an AI-first future this team is building the infrastructure workflows and evaluation frameworks that power intelligent high-performing GTM operations. Youll collaborate closely with RevOps Data BizTech and GTM leadership to bring automation and AI to life across our revenue systems and processes.

Heres what youll do day-to-day:

• Support GTM AI Strategy: Contribute to the GTM AI strategy and roadmap including technology evaluation critical business use cases (e.g. sales productivity marketing personalization customer support automation) and change management initiatives.
• Build & Execute: Design and deploy AI-driven workflows and automation that streamline manual GTM processes and improve sales productivity.
• Partner Cross-Functionally: Work closely with RevOps and GTM leaders to identify automation opportunities support trade-off discussions and connect AI initiatives to measurable business outcomes.
• Measure Performance & Impact: Help define and maintain evaluation frameworks that measure prompt reliability latency cost and business impact (e.g. conversion lift time saved).
• Build Data & Systems Connections: Implement integrations connecting Salesforce GTM tools and Gustos data warehouse to AI-powered insights and workflows.
• Support Model & Vendor Selection: Contribute to model and vendor evaluation processes helping ensure flexibility to test and scale best-in-class AI tools.
• Execute Program Management: Support the rollout and adoption of AI initiatives ensuring pilots ship with clear ownership training and measurable outcomes.
• Scale Reusable Patterns: Collaborate cross-functionally to implement automation patterns and guardrails that make AI-enabled operations safe efficient and repeatable across teams.

Heres what were looking for:

• 46 years of experience in Revenue Operations Business Operations or Product ideally within high-growth SaaS or technology companies or 24 years in an earlier-stage AI-focused company.
• Demonstrated experience building and implementing operational systems or automation that improved productivity accuracy or revenue outcomes.
• Comfortable experimenting with AI tools agents and automation workflows strong intuition for where AI adds leverage even without deep ML expertise.
• Experience working with GTM systems (Salesforce Gong Outreach data warehouses) and connecting insights to commercial impact.
• Solid program execution and prioritization skills able to manage multiple cross-functional workstreams and drive measurable progress.
• Technical background is valued and a plus.
• Strong communication and stakeholder collaboration skills can translate technical concepts into clear narratives for GTM and business audiences.
• AI-native mindset: Curious adaptable and excited to help shape how AI transforms the future of revenue operations.

Our annual base salary compensation range for this role is $222000 - $242000 in San Francisco and New York and $189473 - $205000 in Denver Atlanta and Phoenix metro areas. This role is also eligible for an annual variable cash bonus (up to 20%). Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

Gusto has physical office spaces in Denver San Francisco and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles Gustos subsidiary whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.

When approved to work from a location other than a Gusto office a secure reliable and consistent internet connection is required. This includes non-office days for hybrid employees.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds not just because its the right thing to do but because it makes our company stronger. If you share our values and our enthusiasm for small businesses you will find a home at Gusto.

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race color religion national origin age sex (including pregnancy childbirth or related medical conditions) marital status ancestry physical or mental disability genetic information veteran status gender identity or expression sexual orientation or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories consistent with applicable federal state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey please fill out this form and a member of our team will get in touch with you.

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Personal information collected and processed as part of your Gusto application will be subject toGustos Applicant Privacy Notice.