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Group Trip Problem Resolution & Client Support Specialist

Yates Travel


Job Location:

New Orleans, LA - USA

Monthly Salary: $ 32500 - 49500
Posted: 12 September 2026 (7 hours ago)
Application Deadline: 10 December 2026
Vacancies: 1 Vacancy

Job Summary

High Energy People Focused Travel Centered

This entrylevel role is perfect for someone who enjoys connecting with people loves chatting about destinations and experiences and wants the flexibility to work remotelyor anywhere with a dependable internet connection. You dont need prior experience. What matters most is enthusiasm curiosity and a willingness to learn.

Key Responsibilities
  • Deliver warm dependable customer support through phone email and messaging
  • Help clients explore and secure travel options including cruises resorts flights and vacation packages
  • Review itineraries payment details and travel documents with customers
  • Research destinations promotions and travel options tailored to each client
  • Assist with simple booking or accountrelated issues
  • Maintain clear communication and consistent followup throughout the planning process
  • Use travel platforms booking tools and customer service best practices
Why Youll Love This Role
  • Daily conversations centered around travel destinations and exciting experiences
  • Work remotelyfrom home a cafĂ© or even while traveling
  • Every client brings a new story and a new adventure to plan
  • Become the goto person who helps others create unforgettable trips
  • Join a positive supportive travelloving team that celebrates your growth
What You Bring
  • A positive energetic peoplefirst attitude
  • Strong communication skills with a friendly professional tone
  • Basic computer skills and comfort learning new tools
  • Solid organization and attention to detail
  • A genuine interest in travel and helping others
  • No previous experience required
Perks & Benefits
  • Fully remote work with flexible scheduling
  • Entrylevel friendly
  • Access to travel discounts perks and industry opportunities
  • Competitive commission structure