GPS Graduate Admissions Specialist (Part-Time, Temporary)

General Summary of Position:

The GPS UG admissions team is seeking a part-time admissions specialist. This role is vital to supporting the needs of the UG admissions team through various administrative tasks customer service and student support. A strong desire to provide top-tier customer service is a must.

Responsibilities include but are not limited to; answering phones processing paperwork related to student applications processing course registrations for non-matriculated students entering transfer credit information answering emails and updating and maintaining student records.

New employees will be trained to gain a working knowledge of our Student Information System (SiS) and our available student services. They will also work with UMASS Lowell faculty students and staff and will handle confidential information.

Seeking a candidate that has outstanding phone and email etiquette and the ability to answer questions in a professional and timely manner.

Minimum Qualifications (Required):

• HS diploma or GED/equivalent required background in customer support
• Preference for those with previous higher education experience
• Must be proficient in MS office

This is an on-campus 18 hours per week position. The GPS office is open from 8:30 am-8 pm M-Th and 8:30 am-5p Fri. The ideal candidate will be available to work at least one shift each week until 8 pm.

Special instructions to applicants:

Initial review of applications will begin immediately and continue until the position is filled. However the position may close when an adequate number of qualified applicants are received.

This is a part-time temporary non-unit non-benefited position.

Please include a resume and cover letter with your and contact information of three references will be required at the time of application.