Global Sales Account Director

Job Profile Summary

This job profile description is a standardized non-contractual reference description and global reference tool provided for organizational consistency and talent architecture purposes across Cencora. It does not alter actual job duties responsibilities reporting lines working conditions grading compensation or other essential terms and conditions of employment.

Actual duties and responsibilities may vary based on business needs local requirements and operational practices. Where a team members role is governed by an employment agreement local terms and conditions prior job description or collective bargaining agreement those documents shall prevail in case of any inconsistency. Mandatory local laws shall also prevail.

The Global Sales Account Director leads highly complex strategic account programs and client initiatives providing expert guidance on account strategy relationship development and revenue growth. This role drives the development of account plans growth strategies and value propositions for the most complex and high-value pharmaceutical distribution customers. The position also influences senior commercial and operational leaders on account management strategy client investment priorities and retention approaches.

Key Responsibilities

• Lead highly complex strategic account programs and client initiatives to support strategic growth and customer success.
• Drive development of account plans growth strategies and value propositions for the most complex and high-value pharmaceutical distribution customers.
• Influence senior commercial and operational leaders on account management strategy client investment priorities and retention approaches.
• Deliver high-stakes account reviews executive business reviews and client engagement programs with limited oversight.
• Build reusable account planning tools client engagement frameworks and best practices that scale account management capability.
• Mentor account managers and contribute to communities of practice to advance account management expertise across the function.
• Strengthen senior-level client relationships to drive long-term business partnerships and revenue growth.
• Partner cross-functionally with commercial operational and support teams to align account strategies with business objectives.

Qualifications

• Bachelors degree in Business Administration Marketing Sales Management or a related field or equivalent experience.
• 8 years of experience in account management strategic account management client relationship management or a related field.

Preferred

• Masters degree in Business Administration or a related field or equivalent experience.
• Certification in sales management customer success account management client relationship management or equivalent.

Core Competencies

• Strategic account management
• Revenue growth strategy
• Executive relationship management
• Client retention and engagement
• Cross-functional leadership and influence
• Business review and presentation skills
• Coaching and mentoring
• Value proposition development

We provide compensation benefits and resources that enable a highly inclusive culture and support our team members ability to live with purpose every addition to traditional offerings like medical dental and vision care we also provide a comprehensive suite of benefits that focus on the physical emotional financial and social aspects of wellness. This encompasses support for working families which may include backup dependent care adoption assistance infertility coverage family building support behavioral health solutions paid parental leave and paid caregiver leave. To encourage your personal growth we also offer a variety of training programs professional development resources and opportunities to participate in mentorship programs employee resource groups volunteer activities and much more. For details visit time