Global Product Manager, Sustaining Hardware

Global Product Manager Sustaining Hardware

As our Global Product Manager for Sustaining Hardware within Philips Ambulatory & Monitoring Diagnostics (AM&D) you will be accountable for the ongoing lifecycle management of the MCT and Holter devices. These mature products remain critical to customers and operations as development progresses on the next-generation sensor and you will translate quality regulatory customer service supply and operational needs into clear product priorities and coordinated execution that protects product performance availability compliance and continuity.

Your role:

• Own the sustaining lifecycle plan and prioritized backlog for MCT and Holter balancing patient and customer impact product risk regulatory commitments supply continuity operational needs cost and business value. Lead product management activities for sustaining initiatives including defining business and user needs clarifying requirements and acceptance criteria assessing impacts and driving timely decisions through product lifecycle and change-control processes.
• Coordinate cross-functional execution of product changes including component or supplier changes obsolescence remediation manufacturing and service process changes labeling packaging and IFU updates reliability improvements and cost-reduction initiatives. Serve as the product management lead for customer field service quality and operational issues; assess business impact establish priority align stakeholders on containment and long-term resolution and support clear communications.
• Partner with Quality and Regulatory on complaint trends CAPA risk management post-market surveillance audits and regulatory documentation ensuring product management inputs and decisions are complete timely and traceable.
• Monitor product health using relevant performance indicators including complaints returns reliability service burden supply availability cost and customer feedback; identify trends and drive corrective or improvement actions. Support supply continuity lifecycle transition and end-of-life planning including demand and inventory considerations component availability regional impacts customer transition needs and alignment with next-generation sensor plans.
• Provide product expertise to Sales Marketing Service Operations and regional teams; maintain current product documentation roadmap and status and stakeholder alignment and escalate risks and trade-offs with clear recommendations.

Youre the right fit if:

• Youve acquired 5 years of experience in product management including responsibility for regulated hardware or medical devices required. You have experience managing mature or sustaining hardware products including lifecycle planning product changes issue resolution product performance and continuity. Experience in cardiology ambulatory monitoring connected devices wearable sensors manufacturing or supply chain or service operations is a plus.
• Your skills include medical device quality systems and regulated product processes such as design controls risk management CAPA complaint handling and post-market surveillance and regulatory change assessment. Skills also desired include product judgment cross-functional leadership and the ability to drive decisions without direct authority manage multiple priorities and communicate trade-offs to technical and nontechnical stakeholders.
• You have a Bachelors degree required in Engineering Product Management Business Marketing or a related field; an MBA or advanced degree is preferred.
• You must be able to successfully perform the following minimum Physical Cognitive and Environmental job requirements with or without accommodation for this position.
• Youre a hands-on product manager focused on disciplined lifecycle execution product changes issue resolution and transition planning. You are able to travel to customer and company sites domestically and internationally; travel is not expected to exceed 10-20%.

How we work together

We believe that we are better together than apart. For our office-based teams this means working in-person at least 3 days per week. Onsite roles require full-time presence in the companys facilities. Field roles are most effectively done outside of the companys main facilities generally at the customers or suppliers locations.

This is an office role.

About Philips

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Philips Transparency Details

The pay range for this position in Cambridge MA is $105000 to $169000.

The pay range for this position in Malvern PA is $99000 to $158000.

The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills experience business needs geographical location and internal equity.

In addition other compensation such as an annual incentive bonus sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program which includes a generous PTO 401k (up to 7% match) HSA (with company contribution) stock purchase plan education reimbursement and much more. Details about our benefits can be found here.

At Philips it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa now or in the future.

Company relocation benefits will not be provided for this position. For this position you must reside in or within commuting distance to Cambridge MA or Malvern PA.

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This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.