Global Process Owner Capacity Strategy & Planning

Who You Are: (Job Summary)

The Global Process Owner (GPO) Integrated Business Planning (IBP) is accountable for the design standardization governance and integrity of the IBP process across QTS. This role ensures IBP is executed consistently predictably and with appropriate controls across all functions regions and planning horizons.

The IBP GPO operates within the enterprise GPO operating model partnering closely with the IBP Director or Senior Director (who owns the IBP management system executive cadence and outcomes) and the GPO Leader (who governs enterprisewide process standards and consistency). The IBP GPO does not own business results or executive decision forums; instead this role ensures the process data controls and standards underlying IBP are decisiongrade and scalable.

What You Will Do: (Job Responsibilities)

IBP Process Ownership & Governance

• Own endtoend accountability for the IBP process domain including process boundaries decision points controls and escalation paths across demand supply financial capital and capacity planning.
• Define and maintain the IBP process taxonomy (L1L5) including standardized definitions ownership handoffs and documentation aligned with enterprise process standards.
• Establish and enforce IBP process governance including planning stage gates reconciliation rules approval frameworks and exception handling.
• Manage intake prioritization and sequencing of IBP process changes assessing enterprise impacts risk and control implications.
• Ensure IBP process governance aligns with enterprise initiative and process governance frameworks.

Standards Controls & Data Integrity

• Develop and maintain standardized IBP artifacts including process maps SOPs calendars RACIs control points and KPI definitions.
• Define and govern critical IBP data elements and assumptions including ownership lineage validation rules and data quality thresholds.
• Partner with systems and data teams to translate IBP process standards into system requirements and embedded controls.
• Apply and evolve the GPO Playbook to ensure consistent documentation depth governance rigor and audit readiness.

Performance Monitoring & Continuous Improvement

• Define and maintain IBP process KPIs focused on planning effectiveness timeliness compliance and decision readiness.
• Maintain transparent dashboards highlighting performance variation and exceptions across the IBP cycle.
• Use analytics and process insights to identify bottlenecks control gaps and improvement opportunities.
• Drive prioritized process improvements that strengthen consistency comparability and scalability.

Enablement & Adoption

• Support adoption of IBP standards through training guidance communications readiness criteria and compliance reinforcement.
• Coordinate rollout of IBP process changes with the IBP Director / Senior Director and enterprise change partners.
• Reinforce disciplined planning behaviors and adherence to enterprise standards.

Scope and Impact

• Enterprisewide ownership of IBP process standards and controls
• Regular interaction with senior functional leaders and process councils
• Direct influence on planning consistency data integrity and decision quality
• Other duties as assigned.

What You Will Need to Be Successful: (Required Qualifications Education Experience Certifications)

• Bachelors degree or equivalent experience.
• 7 years of experience in IBP S&OP enterprise planning or global process ownership.
• Demonstrated success establishing governance standards controls and KPIs in complex environments.
• Strong influence skills in matrixed organizations without direct authority.

Nice to Have: (Preferred Qualifications Education Experience Certifications)

• Advanced degree and certifications (Lean Six Sigma PMP) a plus.
• Experience with process analytics or process mining platforms preferred.

We conform to all the laws statutes and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women minorities individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion gender sexual orientation gender identity or national origin age disability status Genetic Information & Testing Family & Medical Leave protected veteran status or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint orally or in writing to the employer or the government or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

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QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process please send an e-mail to and let us know the nature of your request and your contact information.