Global Pricing Operations Analyst – Services

The Services team at Apple provides customers around the world with access to an incredible collection of content and experiences across the App Store Apple TV Apple Music games Fitness News Books iCloud and more. nnWe are looking for a hard-working and driven individual to join our global pricing operations team. The team is responsible for ensuring that the right content is available to customers for the right price and that partners (e.g. app developers music labels) are paid will be responsible for implementing pricing changes and configuring pricing for new product launches. Working closely with product business legal and engineering teams you will ensure that customer and partner experience lives up to Apples exceptionally high standards as well as keeping us contractually compliant.

You will work on a wide variety of projects and support ongoing pricing operations tasks such as:nnNew product and feature launchesnNew country expansionsnSpecial promotions and business development opportunitiesnPrice updates due to business strategy movements in foreign exchange rates and tax changesnPartner payment updates due to contractual changesnInternal tool and process improvementsnnYou will become an expert in how our pricing system works understanding the sophisticated logic and calculations that it will use your system knowledge to find solutions to support business requirements document those solutions and implement them. You will ensure that our system setups keep us in compliance with our contractual obligations. Thoroughness and accuracy are critical to succeeding in this will be responsible for managing tasks relating to our pricing changes to ensure a quality customer and partner experience. This includes managing customer and partner communications informing internal Apple teams of changes and reviewing partner pricing team interfaces with many different functions so you will need to build positive relationships and credibility across the organization. Other teams should view you as an expert in the pricing system and processes. As you grow into this role you should become a go-to person for pricing will work on several projects in parallel so you will be required to have good time management and the ability to quickly switch between Apple we highly value innovation. You will be encouraged to make the team better by improving the teams tools and processes.

5 years of experience in an operational role prioritizing and managing projects with accuracy and attention to to work in a hands-on operational knowledge and experience working in analytical skills and comfort working with degree in a quantitative or technical field is preferred.

Prior experience in auditing and accounting principles is of SQL preferred.