Global Order Manager

Are you a customer-focused supply chain professional who thrives in a fast-paced global environment Join Dematic as a Global Order Manager and take on a meaningful role in ensuring the successful delivery of industry-leading warehouse automation and logistics this highly visible position you will connect customers project teams manufacturing engineering procurement and supply chain operations to guarantee materials arrive accurately on time and complete.

As a trusted partner across the organization you will tackle delivery challenges promote ongoing improvement initiatives and help deliver outstanding customer experiences. This is an exciting opportunity to influence global operations while contributing to the success of complex automation projects that transform supply chains around the world.

Why choose Dematic
At Dematic and KION our talent is key to creating the magic of supply chain solutions. As part of a global community of communities youll help orchestrate intelligent logistics that power the future of commerce. Here you can push your career forward in an environment built on collaboration growth and real-world impact. Push it Forward apply today.

• Career Development
• Competitive Compensation and Benefits
• Pay Transparency
• Global Opportunities

Learn More Here: provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

The base pay range for this role is estimated to be $84750 - $124300 at the time of posting. Final compensation will be determined by various factors such as work location education experience knowledge and skills.

What Youll Do in this Role:

• Serve as the primary contact for project-related orders ensuring timely resolution of blocking issues and clear communication among interested parties.
• Partner with global supply chain manufacturing project execution and regional teams to proactively mitigate risks and support timely project delivery.
• Manage customer orders with a customer-first approach ensuring quality accuracy and reliable fulfillment.
• Drive cross-functional process improvement initiatives that improve operational efficiency and customer happiness.
• Examine order performance recognize trends and suggest solutions that improve delivery outcomes and business results.
• Support worldwide transformation efforts including process standardization system upgrades and ongoing improvement initiatives.
• Develop and maintain process documentation training materials and reporting tools that support consistent global execution.
• Build positive relationships across multiple functions to align priorities solve complex challenges and ensure project success.

What We Are Looking For:

• Customer-first approach with a passion for delivering outstanding service and business results.
• Experience working in supply chain order management project execution operations or a related environment.
• Proven ability to coordinate across diverse cross-functional teams within a global organization.
• Strong analytical and problem-solving skills with the ability to interpret data and drive process improvements.
• Excellent communication presentation and driving stakeholder alignment.
• Experience managing multiple priorities while maintaining a high level of accuracy and attention to detail.
• Knowledge of continuous improvement methodologies such as Lean Six Sigma or similar process excellence frameworks.
• Ability to build relationships influence outcomes and drive collaboration across all levels of the organization.

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