Global Operations Program Manager
New York City, NY - USA
Job Summary
At Harvey were transforming how legal and professional services operate. By combining frontier agentic AI an enterprise-grade platform and deep domain expertise were reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. Were scaling fast and defining a new category in real time. The work is ambitious the bar is high and the opportunity for growth personal professional and financial is unmatched.
Our team moves fast takes ownership and is deeply committed to the mission operating with intensity staying close to our customers and pushing each other for excellence. We live by three values: Decisiveness Simplicity and Jobs Not Finished. We act quickly on clear judgment over perfect information we believe simplicity is what scales and were never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive wed love to build with you.
At Harvey the future of professional services is being written today and were just getting started.
People Operations is taking on more complex cross-functional program work as Harvey grows globally from opening new entities and markets to integrating acquisitions to evolving the systems and providers that support our employees around the world. These programs span People Finance Legal Tax IT and other teams and need a dedicated owner who can bring the whole thing together.
Youll run point on these initiatives end-to-end: defining requirements building the plan driving decisions and execution across teams and making sure were ready to go live. This is a hands-on program management role youll work closely with functional experts but youre expected to get into the substance develop a point of view and personally execute work wherever needed to drive the program forward.
Own complex global programs from scope through go-live and handoff including new entity formation and geographic expansion M&A integrations and the ongoing evolution of our infrastructure in existing markets such as EOR and vendor transitions payroll migrations and other major operational changes.
Build and drive the program plan translating a messy objective into clear requirements workstreams owners dependencies readiness gates and decisions; proactively surface risks resolve blockers and adjust the plan as facts change.
Connect the dots across functions. Partner deeply with People Ops People Systems Finance Payroll Legal Tax IT and other teams to understand how decisions in one workstream affect another and make sure nothing falls between the cracks.
Own program communication and change management from crisp executive updates and decision points to clear thoughtful communications for employees affected by a change.
Build repeatable infrastructure as we scale turning what we learn from each program into better templates SOPs playbooks and operating processes for the next one.
Keep the employee experience at the center. Make sure operational complexity behind the scenes translates into a coordinated thoughtful experience for employees particularly during high-change moments like entering a new market transitioning employment infrastructure or integrating an acquired team.
7 years of experience leading complex cross-functional programs with experience in global People infrastructure such as geographic expansion entity formation M&A integration or related work.
A hands-on operating style and strong bias toward action. You dig into the substance step into gaps and do whats needed to keep complex work moving. Youre comfortable figuring things out as you go and have good judgment about what requires deeper diligence versus what simply needs to get done.
Strong stakeholder management and judgment with the ability to align specialists and senior leaders across functions without formal authority.
Clear direct executive communication. You can distill a complicated program into the decisions risks and tradeoffs that matter and communicate them appropriately to everyone from executives to affected employees.
Strong AI fluency. You use AI as a core part of how you work to move faster synthesize information work through ambiguity and increase the quality and leverage of your output.
$120000 - $200000 USD
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Harvey is an equal opportunity employer and does not discriminate on the basis of race gender sexual orientation gender identity/expression national origin disability age genetic information veteran status marital status pregnancy or related condition or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities and requests can be made by emailing
Required Experience:
IC
About Company
Professional Class AI – Harvey is the platform built to meet the standards of the world’s leading professional service firms.