Gift Processing Manager

Online applications must be received before 11:59pm on:

If a date is not listed above review the Applicant Instructions below for more details.

Available Title(s):

Business Title:

Employee Type:

Position Details:

The Opportunity:

The Gift Processing Manager is responsible for planning organizing and managing the day-to-day gift processing operations of the WSU Foundation overseeing gifts and pledges from initial receipt through preparation entry posting and receipting. The position leads and supervises assigned staff and is accountable for the timely accurate and efficient completion of processing $150 million in gifts and gift modifications annually in accordance with established Foundation University IRS CASE and other applicable requirements.

The Manager directs production workflows establishes priorities monitors volumes and deadlines oversees gift intake and cash handling processes and ensures staff consistently apply established procedures when processing routine complex and high-volume transactions. The position serves as a primary operational resource for donors development staff colleges and units and other Advancement partners regarding gift submission and processing requirements.

The role also works in partnership with the Gift Auditing & Operations Manager which provides independent post-processing quality assurance evaluates control effectiveness and identifies systemic improvements. This separation of responsibilities provides an important system of checks and balances while allowing each team to develop specialized expertise.

The Gift Processing Manager provides strategic leadership to the Gift Processing team within the overall Gift Accounting unit. The Manager will play a key role in optimizing workflows leading outreach to fundraisers via live training sessions and on-demand resources identifying and implementing automation opportunities overseeing gift processing technology and ensuring excellent customer service for our donors.

Additional Information:

This is a full time (100% FTE) permanent position. Overtime eligibility is determined by final salary placement.

Monthly Salary: $4942.10 - $7569.55 Commensurate with experience and qualifications

In accordance with RCW 49.58.110 the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidates current experience education skills and abilities related to the position.

Benefits: WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical dental life and disability insurance package for employees and dependents; retirement; deferred compensation optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information please review the detailed Summary of Benefits offered by WSU for AP staff and Total Compensation.

Required Qualifications:

• A Bachelors degree in a relevant field and four (4) years of progressively responsible experience in a field related to the functional managerial area which has included at least one (1) year of supervisory experience. Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.
• At least three years of full-time experience in gift processing financial transaction processing fundraising operations advancement services or a closely related operational processing environment; OR equivalent education/experience.
• Must have or be able to obtain by time of hire a valid drivers license and meet requirements in accordance with SPPM 7.10 and departmental driving standards.
• Experience managing coordinating or supporting high-volume deadline-driven transaction processing workflows.
• Demonstrated experience applying policies procedures and regulatory requirements to financial or gift transactions.
• Experience working with database or customer relationship management (CRM) systems and maintaining accurate financial and constituent records.
• Demonstrated ability to analyze complex transactions identify discrepancies and resolve processing issues using sound judgment.
• Strong organizational and customer service skills with demonstrated ability to manage competing priorities and communicate effectively with internal and external stakeholders.

Preferred Qualifications:

• Experience working in higher education nonprofit fundraising advancement services or a foundation environment.
• Experience processing charitable gifts and pledges and working with alumni/donor records.
• Knowledge of IRS charitable giving requirements and CASE reporting standards.
• Experience with cash handling deposit procedures PCI DSS requirements and related internal controls.
• Experience with CRM Advance Workday online giving platforms or similar financial and fundraising systems.
• Experience identifying or implementing process improvements automation or technology solutions within a transaction-processing environment.
• Experience developing documenting and improving operational procedures and workflows.
  

Position Sponsorship Eligibility: Not eligible for work visa sponsorship

About Department/College/Area/ Campus - WSU Advancement
Department Name: Gift Accounting
Location: Town Centre Pullman

Application Instructions: Applicants must upload the following required documents to their online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.

1) Resume
2) Cover Letter

External candidates upload all documents in the Application Document section of your application.
Current WSU Employees (internal candidates) before starting your Workday application please use these instructions to update your education and experience in your worker profile in Workday. Internal candidates upload all documents in the Resume/Cover Letter section of your application.

Documents may be submitted as one file or separate files. Applicants are encouraged to upload as a PDF if possible.

Reference contact information will be requested later in the recruitment process through Workday.

Background Check: This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34 engages in law enforcement requires security clearance interacts with WSU students in a counseling or advising capacity has access to personal identifying and/or financial information unsupervised access to university buildings/property or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.

Time Type:

Position Term:

Washington State University encourages all qualified candidates to apply including members of the military and veterans and persons with disabilities.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services programs activities education and employment for individuals with disabilities. To request disability accommodation in the application process contact Human Resource Services: (v) Washington State TDD Relay Service: Voice Callers: 1-; TDD Callers: 1- (f) or .

Notice of Non-Discrimination

In matters of admission employment housing or services or in the educational programs or activities it operates WSU does not discriminate or permit discrimination by any member of its community against any individual on the basis of sex race color national or ethnic origin physical disability mental disability sensory disability use of a trained service animal age religion creed genetic information marital status sexual orientation gender identity protected veteran status honorably discharged veteran member of the military or immigration or citizenship status except as authorized by federal or state law regulation or government contract.

Inquiries about the application of federal and state laws and regulations (including inquiries regarding the application of Title IX ADA/Section 504 and implementing regulations) as well as reports and complaints of discrimination and harassment can be made verbally or in writing to WSUs Compliance and Civil Rights the Department of Educations Office of Civil Rights or both.

More information resources and contact information are available here: Experience:

Manager