General Manager O&R (Overhaul & Repair)

Smiths Group


Job Location:

Laconia, NH - USA

Monthly Salary: Not Disclosed
Posted on: 7 hours ago
Vacancies: 1 Vacancy

Department:

Operations

Job Summary

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Operational Leadership

  • Own full P&L responsibility for the MRO operation driving safety quality delivery and cost performance.
  • Lead daily operations to ensure ontime delivery regulatory compliance and adherence to customer and contractual requirements.
  • Act as a working manager when required stepping into the process to troubleshoot issues cover staffing gaps or accelerate critical work.
  • Identify prioritize and resolve production constraints in a highgrowth environment.
  • Upholds Smiths Leadership Behaviors and Organizational Values of Passion Integrity Respect Ownership Customer Focus & Ethics.
  • Consistently regularly and predictably at work and on time.

People Leadership & Workforce Development

  • Lead coach and develop a largely inexperienced workforce establishing clear expectations structured training and mentorship.
  • Build bench strength through hiring onboarding crosstraining and succession planning in a tight labor market.
  • Foster a strong safety culture accountability mindset and continuous improvement orientation.
  • Partner closely with HR to address labor shortages and attrition.

Safety Quality & Regulatory Compliance

  • Ensure continuous compliance with 14 CFR Part 145 Repair Station Manual (RSM) Quality Control Manual (QCM) training program requirements and customer/regulatory standards and all applicable regulatory requirements (ie FAA EASA etc)
  • Promote and enforce a zero harm culture across all levels of the organization.
  • Train team members on safety rules and enforces safe behaviors.  Conduct safety meetings safety observations safety leadership tours and incident investigations to ensure a culture of zero harm.
  • Serve as the senior site leader responsible for repair station compliance audit readiness and effective corrective and preventive action (CAPA).
  • Ensure personnel authorization training and qualification requirements are met and documented in accordance with Part 145 and company procedures.
  • Develops and maintains sound internal control structure for business. 

Continuous Improvement & Strategy

  • Implement Lean continuous improvement innovation strategy and capacityexpansion initiatives to support rapid market growth.
  • Develop and execute strategies to balance demand growth with labor tooling and facility limitations.
  • Collaborate with executive leadership on longterm growth planning capital investments and capability expansion.

Customer & Stakeholder Engagement

  • Serve as a senior point of contact for customers ensuring transparent communication and issue resolution.
  • Partner with supply chain engineering quality and commercial teams to align priorities and drive results.
  • Promotes organization in industry manufacturing or trade associations

Supervisory Responsibilities                                                    

Manages 2 subordinate supervisors who supervise a total of 40-60 employees in the Sales Operations and Engineering and manufacturing areas. Is responsible for the overall direction coordination and evaluation of these units. Also directly supervises 3-5 non-supervisory employees. Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws. Responsibilities include interviewing hiring and training employees; planning assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.


Qualifications :

Qualifications: To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Proven experience leading teams through growth change and operational constraint.
  • Strong operational acumen with the ability to move seamlessly between strategic leadership and handson execution.
  • Demonstrated success developing inexperienced or earlycareer teams.
  • FAA Repairman Certificate (preferred not required).
  • Experience serving as a working or playercoach leader in an MRO or production environment.
  • Familiarity with Lean manufacturing Six Sigma or continuous improvement methodologies.
  • Strong understanding of aviation regulatory environments and repair station operations.

Education and/or Experience:                                                   

  • Bachelors degree in Engineering Aviation Operations Management Business or a related field (or equivalent experience) and 10 years of progressive leadership experience in Maintenance Repair & Overhaul aviation manufacturing or a regulated industrial environment; or equivalent combination of education and experience.

All your information will be kept confidential according to EEO guidelines.


Additional Information :

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color religion sex sexual orientation gender identity national origin economic status disability age or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics where we celebrate support and embrace diversity.

At no time during the hiring process will Smiths Group nor any of our recruitment partners ever request payment to enable participation including but not limited to interviews or testing. Avoid fraudulent requests by applying jobs directly through our careers website (Careers - Smiths Group plc)


Remote Work :

No


Employment Type :

Full-time

Essential Duties and Responsibilities include the following. Other duties may be assigned.Operational LeadershipOwn full P&L responsibility for the MRO operation driving safety quality delivery and cost performance.Lead daily operations to ensure ontime delivery regulatory compliance and adherence t...

About Company

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Smiths Group is a global technology company that delivers solutions for the world’s evolving challenges. With a history spanning over 170 years, we operate across multiple sectors, including healthcare, energy, defense, and manufacturing. Our five divisions—John Crane, Smiths Detectio ... View more

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