General Manager, Operations

NOTE: This is an on-site role based in Goodyear AZ. Address: 150 N. Litchfield Rd. Bldg. A Goodyear AZ 85338

POSITION SUMMARY

The General Manager of operations is a highly visible leadership role. This individual is responsible for overseeing the strategic direction operation compliance and financial results for a designated operation. The General Manager (GM) will serve as a primary customer interface for all leadership decisions regarding proposal approval and contract negotiations. This role is the Champion of overseeing local continuous improvement activities LEAN practices supply chain analysis six sigma initiatives and ISO activities. The GM will also develop marketing plans and assist in growing new business. He/she will also ensure that the operation adheres to the overall corporate mission vision and core values while consistently meeting client and company expectations.

As part of the DSV team associates are expected to meet company objectives in the areas of performance safety and quality. Associates are expected to comply with all corporate and site-specific policies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ensuresthatsystemsand proceduresare in placefor managing operations equipment and products in a safe and profitable manner in accordance with company policies guidelines and procedures.

• Leadsoperations to meet prescribes productivity and service goals. Complies with terms outlined in site operating agreement with the client

• Sets goals todrivecompanyContinuous Improvementefforts

• Works to develop and maintain productive business relations with vendors suppliers and all business partners. Ensures the OSHA requirements and all Federal and State Law and compliance are effectively implemented.

• Assists in setting standards appropriate to client and scope of work

• Develops and manages a system of controls to ensure that service level and operations performance goals are met within prescribed costrevenueand profit paraments for operations

• Assists in setting standards appropriate to client and scope of work

• Partners with senior leadership to develop and recommend annual operating budget

• Responsible for the overallsafety and security of operation

• Develops team to achieve company and client objectives for the operation

• Actively supports and practices mentoring succession planning and management development activities at the site level

• Communicates the missionvisionand corevaluesto motivate direct reports.

OTHER DUTIES

• Work overtime as dictated by business whether mandatory or voluntary

• Performs other duties as required

SUPERVISORY RESPONSIBILITIES

• Managesoperations managers

SKILLS & ABILITIES

Education and/or Experience:

• Must have ahigh school diploma or general education degree (GED).

• Bachelors degree is preferred

• 7years experienceworking in a logistics/distribution/relevant environment.

• 5 years experience in a leadership role in logistics/distribution/supply chain environment in

operations management capacity

• Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate

Computer Skills

• Proficient in Microsoft Office (Excel Work and Power Point)

• Demonstratedproficiency inknowledge ofapplicableWMSsystems

Language Skills

• English (reading writing verbal)

• Proficiency in business communicationat all levels

Other

• Strong attention to detail accuracy and accomplish job task in a timely manner

• Good organizational and personnel skills

• Good communication skills written and oral

• Good leadership supervision and planning skills

• Advance level expertise required in accounting and financial mathematicalapplicationsasrelatedto managing a P&L and preparing site/operation budgets

• Motivates self and others to accomplish important objectives despite a complex environment and multiple demand creates a sense of urgency delegates appropriately.

• Must be able to effectively adapt to change and thrive in a stimulating fast-pacedwork environment

• The ability to developeffective relationships provide leadership and integrate diverse organizations and individuals toward unifying objectives