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General Manager
Job Location:
Job Location:
Malvern, PA - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
11 September 2026 (6 hours ago)
Posted:
Application Deadline:
9 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
No two days in hospitality are exactly the same and as General Manager youre at the center of it all. Youre responsible for creating a hotel where guests want to return team members want to work and the business performs. That means building a strong team maintaining high standards understanding the numbers and taking ownership of the property from the front door to the bottom line.
You may spend part of your day coaching a department leader walking guestrooms with your housekeeping team reviewing financial performance preparing for a Marriott brand inspection partnering with Sales and Revenue Management or stepping in to resolve a guest concern. As General Manager you set the tone; balancing people performance and the guest experience while keeping your team focused on what matters most: a great hotel a strong team and results you can be proud of.
What Youll Own
As General Manager youll have overall responsibility for the hotels operations and performance including:
- Leading coaching and developing department leaders and hotel associates
- Creating a positive accountable and service-focused workplace culture
- Driving guest satisfaction and responding effectively to guest feedback
- Maintaining Marriott brand standards and ensuring brand compliance
- Overseeing rooms housekeeping front office engineering and other hotel operations
- Managing staffing levels scheduling productivity and labor costs
- Recruiting developing recognizing and retaining great team members
- Reviewing financial performance forecasts budgets and operating expenses
- Partnering with Sales and Revenue Management to maximize occupancy ADR RevPAR and overall hotel performance
- Taking an active role in the local market and building relationships that support the hotels success
- Maintaining a clean safe welcoming and well-maintained property
- Ensuring compliance with company policies safety standards and applicable employment practices
- Building strong relationships with guests associates ownership Marriott vendors and community partners
- Taking ownership of challenges and following through until they are resolved
The Leader Were Looking For
Were looking for someone who genuinely enjoys leading a hotel not simply managing one.
You understand that great results come from great teams. Youre comfortable reviewing a P&L in the morning coaching a department leader in the afternoon and helping a guest five minutes later. Youre visible approachable organized and willing to jump in when your team needs you.
You hold people accountable while treating them with respect. You recognize strong performance address problems rather than allowing them to linger and create clear expectations for your team.
Most importantly you understand hospitality.
You know that every interaction matters and you lead by example in creating an environment where guests feel welcomed team members feel valued and people take pride in the hotel they represent.
Benefits & Perks
- Health dental and vision insurance
- Paid time off
- 401(k)
- DailyPay access
- Special hotel discounts for team members
- Opportunities to learn grow and build your career with Newport Hospitality Group
At Newport Hospitality Group we believe in Living Hospitality taking care of our guests taking care of one another and creating experiences that make people want to return.
If youre a hands-on hotel leader who enjoys developing people improving performance taking ownership of results and creating memorable guest experiences wed love to hear from you.
Note: Duties may adapt to meet evolving business needs. All offers are contingent on background checks. Adhering to Newport Handbook policies is required.
Newport Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.
Required Experience:
Director
About Company
The Assistant General Manager/Operations Manager oversees all hotel operations, staff management, and guest relations, serving as a brand ambassador. This role ...
