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General Manager
Job Location:
Job Location:
Hendersonville, TN - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
14 August 2026 (21 days ago)
Posted:
Application Deadline:
11 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
General Manager
Location: Clarksville & Hendersonville TN
Compensation: $85000$105000 base performance-based bonus
Schedule: Full-Time Multi-Location
Compensation: $85000$105000 base performance-based bonus
Schedule: Full-Time Multi-Location
About the Opportunity
We are seeking a General Manager to serve as the owners second-in-command across two established dental practices. This is a hands-on operational leadership role responsible for turning the owners vision into consistent execution accountability and measurable results across both locations.
The ideal candidate is a decisive organized leader who can identify what needs to happen align the team make sound decisions and follow through without requiring constant direction. This person will oversee all non-clinical operations while partnering closely with the dentists allowing the owner to focus more on clinical leadership growth and long-term strategy.
Key Responsibilities
Operations & Business Leadership
- Oversee day-to-day operations across both dental practices and establish consistent systems processes and standards.
- Translate company goals into clear priorities action plans accountability and measurable results.
- Monitor practice performance identify operational bottlenecks and implement solutions.
- Maintain strong communication between both locations and ensure teams have the resources and support needed to succeed.
- Travel between locations based on business needs staffing performance and training requirements.
Financial & Performance Management
- Own key business metrics including production collections profitability labor and controllable expenses.
- Monitor KPIs and financial performance identify trends and take corrective action when needed.
- Partner with the owner on budgets forecasting investments and growth initiatives.
- Maintain accountability around goals bonus programs scheduling and practice performance.
Team Leadership & Culture
- Lead coach and hold all non-dental team members accountable including office leaders assistants business staff and hygienists.
- Recruit onboard train develop and retain high-performing team members.
- Establish clear expectations provide regular feedback and address performance issues directly.
- Create consistency in leadership communication and culture across both locations.
Patient Experience & Clinical Partnership
- Partner with dentists and clinical leaders to improve scheduling patient flow team support and overall patient experience.
- Ensure patient concerns are addressed promptly and appropriately.
- Support case acceptance provider efficiency team development and continuing education while respecting clinical decision-making authority.
- Ensure compliance with applicable employment privacy safety and dental-practice requirements.
Growth & Continuous Improvement
- Identify opportunities to improve efficiency patient experience profitability and team performance.
- Partner with marketing and practice leadership to support new-patient growth community involvement reputation and marketing ROI.
- Lead new initiatives and ensure changes are successfully implemented and sustained.
What Success Looks Like
- The owner can trust that priorities are being executed without constant follow-up.
- Both practices operate with consistent standards accountability and communication.
- Production collections profitability patient experience and team retention continue to improve.
- Team members understand expectations and take ownership of their responsibilities.
- Problems are identified early and brought forward with solutionsnot just issues.
What Were Looking For
- Proven leadership experience managing multiple locations or complex service-based operations.
- Experience with P&L budgeting labor management KPIs and performance improvement.
- Strong people leadership skills with the ability to coach hold others accountable and have difficult conversations.
- Highly organized process-minded and comfortable balancing multiple priorities.
- Direct confident and emotionally intelligent communicator.
- Ability to work independently make sound decisions and operate as a true partner to an owner.
- Dental healthcare or other service-industry experience strongly preferred.
- Experience with Open Dental is a plus.
Core Leadership Expectations
- Own the outcome.
- Communicate early and clearly.
- Use data to drive decisions.
- Create accountability without drama.
- Lead with professionalism integrity and consistency.
- Bring solutions not just problems.
