General Manager | Full-Time | Tyson Events Center

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services with a platform spanning venue development and end-to-end capabilities across venue management hospitality and sponsorship sales. Founded in 2015 the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas stadiums convention centers music festivals performing arts centers and cultural institutions spanning four continents.

The General Manager is responsible for the efficient professional and profitable operation of OVG-managed venues in Sioux City IA. The GMs primary responsibilities include overall management of the venues promotion operations construction purchasing policy administration booking marketing finance food and beverage box office advertising security production maintenance and related operations for the Tyson Event Center Orpheum Theatre and Sioux City Convention Center.

This role will pay a yearly salary of $125000 - $140000 and is bonus eligible.

Benefits for Full-Time roles: Health Dental and Vision Insurance 401(k) Savings Plan 401(k) matching and Paid Time Off (vacation days sick days and 11 holidays).

The position will remain open until November 27 2026.

• Support booking efforts of all events at the Tyson Event Center Orpheum Theatre and Sioux City Convention Center.
• Develop and maintain relationships with reputable promoters local market contacts agents and talent affiliates to attract concerts shows entertainment events etc.
• Maintain active contact with the Contract Administrator relevant oversight boards and city department heads overseeing our management at the venues.
• Monitor Oak View Groups compliance with all provisions of the management contract as it pertains to the venues.
• Provide direct oversight of all department heads and regularly provide direction approvals and general guidance.
• Develop long-term capital improvement plans for the venues and oversee the execution of capital projects.
• Generate financial and other reports detailing venue activities for the client corporate and relevant city oversight bodies.
• Establish and maintain effective working relationships with tenants employees union representatives and the general public.
• Administer specific plans and programs prescribed by corporate directives to include HR sales and marketing quality assurance energy efficiency safety/emergency procedures crowd control and crisis management practices or other areas as needed.
• Prepare a proposed annual operating budget and submit such proposed budget to the client/corporation.
• Oversee day-to-day operation ensuring technical personnel and all support staff have access to required resources for all events; oversee plans for allocating those resources; and successfully manage their efficient implementation.
• Ensure all agreements made regarding the venues are in compliance with the contract state and federal law.
• Oversight of recruiting training supervising and evaluating full-time staff.
• Develop and implement facility goals in accordance with the management contract the clients objectives corporate policy and good business practice.
• Oversee facility involvement with the Convention and Visitors Bureau as well as other appropriate destination marketing agencies.
• Actively participate in community engagement including participation with local organizations sports commissions etc.
• Provide final approval for all contracts and agreements.
• Maintains a thorough working knowledge of all existing concessions and premium services locations: geographical location equipment evacuation procedures adjacent employee and guest areas and facility access.
• Attend conferences and trade association meetings.

• Bachelors degree or better from an accredited college or university in Business/Hospitality Management or a related field.
• 5-7 years of management experience in an Arena Convention Center Hotel or other similar public assembly facility.
• Ability to research develop and maintain relationships with artist agents and artist management as well as local regional and national promoters.
• Proven leadership skills.
• Demonstrated knowledge of event solicitation and presentation public relations advertising and media relations event planning facility operations budget preparation and personnel management.
• Ability to apply conflict resolution and problem-solving skills in a team-oriented environment.
• Ability to express and communicate ideas clearly and concisely.
• Superior Sales and Marketing skills.
• Knowledge of budget preparation and control.
• Considerable knowledge of safety regulations and other federal state or local laws and regulations.
• Effectively work under pressure and meet tight deadlines in a fast-paced environment.
• Ability to communicate with employees co-workers volunteers management staff and guests in a clear professional and courteous manner that fosters a positive enthusiastic and cooperative work environment.
• Ability to make sound business/operations decisions quickly and under pressure.
• Strong working knowledge of computer applications: Microsoft Office POS systems and timekeeping systems.
• Ability to work well in a team-oriented fast-paced event-driven environment.
• Possess a valid Food Handlers certificate and Alcohol Service Permit if required by state or local government.
• Possess thorough working knowledge of all applicable sanitation requirements food preparation guidelines alcohol service policies safety standards etc. pertaining to OVG and venue concession and premium services operations.
• Ability to calculate basic and complex math functions (addition subtraction multiplication division percentages).
• Ability to handle cash accurately and responsibly.
• Ability to consistently adhere to the highest standards of integrity professionalism ethics and confidentiality.
• Ability to work independently with little direction.

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.