General Manager

General Manager Consumer Services

**This role offers competitive base of $100-150k plus bonus as well as full benefits

**Relocation assistance will be offered for the right candidates

• Assume full operational responsibility and oversee day-to-day operations of the branch
• Drive financial (sales and EBITDA) operational and quality metrics to ensure that the branch achieves all performance metrics
• Maintain and execute daily weekly and long-term work plans to achieve measurable outcomes and ensure goals are met and improvement is made when possible
• Drive change management strategies within the branch to implement efficient workflow and operating procedures to enhance branch performance/KPIs
• Prepare business forecasts budgets and other reports and conduct financial analysis to identify trends and prospective problem areas and take immediate action based on findings
• Maintain a working knowledge of competitors developing innovations to maintain market lead and sharing best practices with other members of NearU
• Ensure compliance will all regulatory controls both internal and external at the branch including but not limited to state licensing laws rules and regulations
• Adhere to support and administer established company policies procedures and guidance
• Motivate coach develop and inspire a unified team within the branch; hold the team to a high standard and lead with clarity
• Review and promote the maintenance of a safe accident free and healthy work environment
• Uphold and demonstrate NearUs values mission statement and culture alignment by fostering a working environment that promotes diversity inclusion and respect
• Partner with marketing accounting human resources and other members of the Branch Service Center

• Performance-Based Mindset: Establish a best-in-class performance-based mindset. Understands how to drive the P&L through critical operating metrics.
• Standardized Processes and Scalability: Develop implement and train to standardized processes and KPIs that can scale to accommodate both organic and inorganic (tuck-in acquisitions) growth.
• Builds Followership: Able to build strong followership within both direct-line and matrixed teams.
• Results-Oriented: Takes ownership and pride in delivering expected financial results by fostering a culture of team-accountability for performance.
• Eye for Talent: Able to identify high performers and future leaders. Recruits develops and motivates top performers.

• Minimum of 8 years of experience successfully leading a fast-paced service organization and a proven track record of growing a business; residential HVAC experience a plus
• Ability to prioritize plan and adjust priorities and balance responsibilities in a fast-paced environment
• Maintain a high level of professionalism executive presence demeanor ethics and image of self and subordinates
• Ability to self-start and motivate a group of individuals to act as team towards a common goal
• Strong interpersonal/communication skills. (Oral and written)
• Analyze cost and forecast data to ensure alignment with the branchs goals and objectives
• Excellent analytical skills financial acumen and attention to detail
• Support other NearU markets as needed.

Note: This job description is not intended to be all-inclusive. Employee may be expected to perform other related duties as assigned.
Disclaimer: This job description reflects managements assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. This document does not create an employment contract implied or otherwise. Management reserves the right to change add or remove duties at any time with or without notice.
Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.
We offer benefits including: Medical Dental Vision Life 401k Paid Time Off & additional voluntary benefits