General Manager

Pay Range: $56650 - $64375 annually

POSITION SUMMARY:

Responsible for managing the overall operations of a Qdoba discretion in daily management decisions with accountability for living the Brand values and helping the brand on developing a people and guest-centric culture that consistently delivers excellent guest service and food quality while ensuring compliance with policies procedures and regulatory requirements.

KEY DUTIES/RESPONSIBILITIES:

• Maintain fast accurate service provide excellent customer service and model restaurant hospitality responding to guest questions concerns and complaints in a timely and professional manner to ensure positive resolution and guest recovery.
• Trains develops coaches and evaluates employee performance; ensures systems for training employees are fully implemented and followed.
• Maximize store sales goals versus budget including participation in marketing programs.
• Oversee and partner on increasing catering sales.
• Train monitor and reinforce food safety procedures.
• Work with the leadership team to meet sales goals.
• Manage food and labor costs.
• Execute company policies and procedures ensuring compliance with all state and federal labor laws and regulations.
• Monitor food inventory levels and order product when necessary.
• Manage and maintain safe working conditions.
• Manage employees in a manner that encourages them to grow with the company and reduce turnover.
• Focuses efforts on developing long term sales growth initiatives designed to drive profitable sales growth.
• Responsible for the new hire life cycle including the interview and selection process along with proper training
• Anticipate and identify problems and initiate appropriate corrective action.
• Ensure continual improvement of Quality Service and Cleanliness
• Identifies and develops internal candidates for management and Shift Lead positions.

QUALIFICATIONS:

To remain compliant with state and federal laws you must be at least 18 years old.

Education:High school diploma or equivalent required.

Experience: 5 years QSR experience with 2 years in a leadership position

Skills/Knowledge/Abilities: Excellent prioritization interpersonal problem-solving and collaboration verbal and written communication skills; highly motivated and integrity and ethical behavior. Can take direction from individuals in higher-level positions. Comfortable working in a fast-paced environment with proven ability to recruit hire coach train and motivate employees. Must have a valid drivers license.

Physical Requirements: Ability to lift equipment and cases of product weighing approximately 10-50 lbs. Must be able to speak and hear clearly on the telephone and in person. Must be able to operate a computer i.e. desktop tablet etc.

Additional:

• If opting to deliver catering orders you must:
• Have an operable personal cell phone
• Use your personal cell phone to track (via app or text) when departing the restaurant with a catering order and upon delivery completion in accordance with company safety procedures (no device usage while actively driving)

REASONABLE ACCOMMODATION:

Qdoba and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.

Pay Range: $56650 - $64375 annually

Benefits:

• Medical Dental Vision & 401k for eligible employees
• PTO (including vacation sick & holiday)
• Tuition reimbursement

Privacy Policy:

takes pride in carefully selecting talented people and mixing them together to discover amazing flavors. We value the diversity that all our employees bring to the table and the new flavors they bring to our decisions and rewards recognize job accountabilities business needs and performance merit without regard to age gender race religious affiliation Veteran status sex gender identity sexual orientation disability or any other protected classification recognized by applicable federal state or local law.

Required Experience:

Director