General Manager

Responsibilities Include:

Team Environment

Assist to recruit hire onboard and develop employees

Communicate job expectations to employees

Hold team members accountable for their behavior and performance addressing concerns promptly

Support the development of team members

Operational Excellence

Create and maintain a guest first culture in the restaurant

Ensure all shifts are appropriately staffed to achieve guest service goals

Maintain safe secure and healthy environment by following and enforcing safety food safety and sanitation guidelines; comply with all applicable laws

Ensure Brand standards recipes and systems are executed

Help prepare and complete action plans; implement production productivity quality and guest service standards

Review guest feedback and restaurant assessment results and implement action plans to drive system improvements

Profitability

Control costs to help maximize profitability

Execute all in-restaurant marketing promotions in a timely manner

Execute new product roll-outs including team training marketing and sampling

Drive sales goals and track results

Competencies

Guest Focus

Passion for Results

Problem Solving and Decision Making

Interpersonal Relationships and Influence

Building Effective Teams

Conflict Management

Developing Direct Reports and Others

Business and Financial Acumen

Skills/Qualifications

Fluent in English

Restaurant retail or supervisory experience

Basic computer skills

At least 18 years of age (where applicable)

Basic writing skills

High School diploma or equivalent

Math and financial management

We are a small independent Dunkin Donuts franchisee looking for enthusiastic hard-working individuals to work in our restaurants!

We offer:

Competitive pay

Growth Opportunities

Flexible hours

Medical/Dental/Vision Insurance for eligible employees

You are applying for work with a franchisee of Dunkin Donuts not Dunkin Brands Inc. Dunkin Donuts or any of their information you submit will be provided solely to the hired the franchisee will be your only are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among Dunkin Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC.

Many Dunkin restaurants are owned and operated by an independent franchisee. Each Dunkin franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisees restaurant(s). The terms Company Dunkin we our or us refer to the specific entity (corporate or franchise) that owns and operates the Dunkin restaurant to which you are applying. Nothing on this site should be construed as Dunkin being involved in or having control over a franchise employees terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.

Required Experience:

Director