Fundraising Database Administrator

Position Title: Development Systems AdministratorDepartment: DevelopmentGrade Range/Job Status: Full Time/Exempt/SalariedReporting Relationship: Chief Development Officer Supervisory Responsibilities: Oversee training and implementation of new systems and technology with the Development Team. Typical Schedule: Primarily M-F Days. Hybrid work available. Must occasionally be willing and able to work flexible hours/days including evenings and weekends reflective of the dynamic schedule of the organization. Position SummaryThe Development Systems Administrator manages the critical fundraising systems and key operations support activities for development. The Analyst serves as the organizations key subject matter expert on the development technology ecosystem and ensures varying systems and vendor products interact optimally and that development processes are optimally supported across addition this role works closely with leadership and development staff to respond to information requests and generates meaningful reports and analysis to support fundraising programs and data driven decision making. The Analyst is also responsible for curating a robust prospect development program capable of fully supporting fundraising activities at Hammer including standard prospect research and moves management functions. All employees are expected to center model and champion Hammers core values: Person-Centered Relational Opportunistic and Stewardship to provide people with intellectual and other disabilities the opportunity to live life to its Duties and ResponsibilitiesTechnology ManagementUse required technology to maintain daily monthly and annual required documentation as as the organizations primary subject matter expert for the Raisers Edge (RE NXT) database and participate as a member of the development team to provide expertise regarding all fundraising related systems data and reporting solutions. Oversee the organizations fundraising platforms and work closely with senior leadership to develop solutions to fully leverage and optimize the development technology ecosystem to meet short- and long-term objectives of the development as the primary resource for development reporting needs. This role is responsible for the timely fulfillment of requests from end-users for reports and list pulls as well as the maintenance of existing maintain and document the procedures and processes associated with the organizations fundraising platforms data integrity protocols and prospect development strategies and plans for the maintenance use support and development of fundraising information systems. These will include new technologies and systems that will directly benefit the users and programs of the development and implement a robust system of prospect development in support of principal and major gift fundraising while ensuring that the fundraising platform is fully leveraged in support of this area. Work with Information Technology staff to ensure that appropriate information is shared among administrative systems in compliance with industry practices and institutional and Procedures ImplementationEnact standard protocols to improve and maintain high standards of data integrity and ensure accuracy of all information entered and that best practices and procedures are adhered maintain and document the procedures and processes associated with the organizations fundraising platforms data integrity protocols and prospect development with leadership to ensure that core operations policies procedures and documentation are adequately developed and maintained to support the needs of the development department. Perform standard and proactive prospect research activities and ensure that prospect strategies are well defined a healthy prospect pipeline exists and prospect development information is distributed to staff in a manner that facilitates fundraising activities. Leadership and SupervisionStrategize process improvements to ensure the completion of job tasks as required and on participate in team building fostering a positive and collaborative work and connect with the Development team sharing vital information in and develop staff members by monitoring employee productivity and providing constructive feedback ensuring adherence to legal and organizational policies and adequate resources exist for training to encourage and support the needs of end-users. Provide focused end-user training on an ongoing basis and ensure that training options are available for all supported software systems and the development database (Raisers Edge).Maintain an active relationship with product vendors and manage contractual relationships. Keep informed about product issues and developments. Attending professional conferences and user group meetings and recommending changes and enhancements to the advancement systems and Knowledge and Qualifications Demonstrated experience with CRM software products and relational database concepts. Raisers Edge experience with SQL and data query optimization techniques. Experience managing vendor contracts and departmental budgets. Familiarity with prospect research and management strategies activities and best to translate complex processes and procedures into easily understandable formats for a variety of internal customers. Excellent writing and verbal communication skills. Proficiency in use of MS Office suite. Personal background may not include disqualifying criminal activity as outlined in DHS Rule 11 and Adult Foster Care requirements.A willingness to manage multiple priorities to ensure work is completed in a timely and productive experience communicating effectively and persuasively in oral and written communication on an interpersonal or group exercising professional discretion and maintaining confidentiality regarding all company related demonstrate the ability to work diplomatically with a wide variety of people possess effective communication skills strong organizational skills and complete tasks with a high attention to detail. Proficiency with Microsoft Office Products (Word Excel Teams PowerPoint) Experience ability and commitment to working with individuals and teams that are mixed across lines of difference such as race gender-identity sexual orientation religion ability age class and immigrant demands include frequent use of a telephone frequent use of repetitive motion activities including typing on a computer keyboard andthe ability to work for several hours at a time at a desk and be willing and able to work flexible hours/days including occasional evenings and weekends to meet the needs of the RequirementsBachelors degree or higher is preferred. Active involvement in industry relevant professional organizations.2-3 years of development experience in an educational or nonprofit environment with progressively increasing responsibility