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Full Time Client Service Representative

Innovetive PetCare


Job Location:

Georgetown, DE - USA

Hourly Salary: USD 15 - 20
Posted: 1 October 2026 (Yesterday)
Application Deadline: 29 December 2026
Vacancies: 1 Vacancy

Job Summary

Bring Your Customer Service Experience to a Growing Team

Looking for a veterinary receptionist/customer service position where your experience is valued your customer service skills make a difference and you have flexibility in your schedule

Good Water Animal Hospital in Georgetown TX is looking for an experienced Veterinary Receptionist / Client Service Representative to join our growing team.

This is an opportunity to use your veterinary knowledge in a collaborative positive environment while helping create an exceptional experience for every client and patient who walks through our doors.

What you can expect:

  • $15$20/hour based on experience
  • A collaborative team-oriented environment
  • Training and career development opportunities
  • Benefits including PTO insurance 401(k) match and employee discounts

If you have veterinary reception/customer service experience and know how to keep a busy front desk organized efficient and welcoming wed love to meet you.

Good Water Animal Hospital is a full-service veterinary hospital in Georgetown TX dedicated to providing high-quality compassionate care to pets and exceptional service to their owners. We pride ourselves on a collaborative positive team culture where every role contributes to the overall client and patient experience.

As we continue to grow were excited to add a Veterinary Receptionist (Client Service Representative) to our team.

Position Overview:

As the first point of contact for our clients the Veterinary Customer Service Representative plays a critical role in creating a welcoming and supportive experience for both pets and their owners. This position is ideal for someone who is organized personable dependable and comfortable multitasking in a busy veterinary environment.

Some of the responsibilities youll own:

  • Provide friendly high-quality customer service to clients and patients
  • Process invoices and payments accurately
  • Answer phones schedule appointments and obtain necessary medical histories
  • Determine patient immunization and testing status
  • Communicate with veterinarians and veterinary technicians regarding patient arrivals and recommended treatments
  • Fill prescriptions food requests and over-the-counter products as directed by a veterinarian
  • Accurately enter and maintain client and patient information in veterinary practice software
  • Work collaboratively with the veterinary team to keep patient flow moving efficiently
  • Take on additional responsibilities as hospital policies procedures and needs evolve

What were looking for:

  • Veterinary reception or veterinary client service experience preferred
  • AVImark experience strongly preferred
  • High school diploma or equivalent
  • Strong customer service and communication skills
  • Team-oriented approach and strong work ethic
  • Ability to multitask and remain organized in a busy or stressful environment
  • Weekend availability as needed
  • Ability to lift 3050 pounds

Why Join Good Water Animal Hospital

If youre looking for a veterinary customer service opportunity in Georgetown TX where your experience skill and ability to work as part of a team are valued this could be a great next step.

We offer:
  • $15$20/hour based on experience
  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Employee discounts
  • Flexible scheduling
  • 401(k) with company match
  • Training and career development opportunities
  • A collaborative team-oriented work environment

Ready to put your veterinary customer service experience to work

Join Good Water Animal Hospital and become part of a team that believes exceptional patient care starts with exceptional client service.

Apply today to start a conversation about joining our team.

Required Experience:

Unclear Seniority


About Company

We handle the day-to-day business operations while you provide excellent medical care. Join a veterinary family that cares about your happiness and success.

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